Cafe Manager

Job Brief

This Cafe Manager job description template can be used to recruit and hire qualified candidates for your cafe, coffee shop, or coffee shop.

Job Description

• ● Manage day-to-day operations of the cafe
• ● Hire and onboard new wait staff and baristas
• ● Train employees on drinks preparation and proper use of coffee equipment
• ● Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
• ● Maintain updated records of daily, weekly and monthly revenues and expenses
• ● Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
• ● Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• ● Ensure all cafe areas are clean and tidy
• ● Nurture friendly relationships with customers to increase loyalty and boost our reputation

Job Requirements

• ● Work experience as a Cafe Manager or Barista
• ● Hands-on experience with professional coffee machines
• ● Good math skills
• ● Availability to work within opening hours (including weekends and holidays)
• ● Excellent communication skills with the ability to manage and motivate a team
• ● Customer service attitude
• ● High school diploma
• ● Additional certification (e.g. in Business Administration or Hospitality) is a plus