Job Brief
This template will help you advertise your job openings in Butler and to attract qualified candidates to your company.
Job Description
- ● Meet guests when they arrive and getting them settled in their rooms
- ● Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.
- ● Have a thorough understanding of all spirits and specialty foods in stock
- ● Assess and restock wine and spirit collections as necessary
- ● Serve meals and pour drinks for guests
- ● Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests
- ● Run errands for guests when necessary
- ● Ensure guests’ rooms are clean and tidy up when necessary
- ● Recommend and arrange amenities for guests
- ● See guests off when they check out
- ● Remain well-groomed at all times
- ● Keep up-to-date on all hotel policies on safety and hygiene
- ● Perform all duties with discretion, professionalism and a pleasant demeanor
Job Requirements
- ● Experience as a Butler or similar role in the hospitality industry
- ● Strong multi-tasking skills
- ● Excellent organizational skills
- ● Ability to adapt to a fluid environment
- ● Commitment to a high level of customer service
- ● Strict attention to detail
- ● Knowledge of area restaurants, theaters and other attractions
- ● Ability to handle sensitive matters with efficiency and discretion
- ● Knowledge of food and wine pairings is a plus
- ● Associate’s or bachelor’s degree in hotel management