Job Brief
An Appliance Service Technician is a technician who fixes malfunctioning appliances at home or in a shop. It all depends on the needs of the customer.
Job Description
- ● Field basic questions and concerns about the products and services
- ● Schedule consultations between the prospective client and a Sales Representative
- ● Keep a detailed log of calls, including those which were not answered
- ● Attempt to contact prospective clients who you have been unable to contact
Job Requirements
- ● Proven work experience as an Appointment Setter or similar role
- ● Top-notch verbal, written and interpersonal skills
- ● Outstanding listening skills and attention to detail
- ● Excellent phone etiquette
- ● A professional and courteous disposition
- ● Persuasive and results-oriented
- ● A high school diploma or equivalent is preferred