Account Executive

Job Brief

An account executive is someone who can work across many areas and help their company grow by closing deals with new clients and finding leads. They can also serve as intermediaries between departments within an organisation to ensure that clients succeed.

Job Description

• ● Create detailed business plans designed to attain predetermined goals and quotas
• ● Manage the entire sales cycle from finding a client to securing a deal
• ● Unearth new sales opportunities through networking and turn them into long-term partnerships
• ● Present products to prospective clients
• ● Provide professional after-sales support to maximize customer loyalty
• ● Remain in regular contact with your clients to understand and meet their needs
• ● Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• ● Negotiate agreements and keep records of sales and data

Job Requirements

• ● Proven experience as an Account Executive, or similar sales/customer service role
• ● Knowledge of market research, sales and negotiating principles
• ● Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
• ● Excellent communication/presentation skills and ability to build relationships
• ● Organizational and time-management skills
• ● A business acumen
• ● Enthusiastic and passionate
• ● BSc or BA in business administration, sales or marketing