Basic Info

Yasser Fahmy

More than 15 years

Cairo, Egypt

Master's Degree

Manager

Work Experience

Operations Director - Cofounder at I-Systems

Experience Details

Operations Director - Cofounder

Operations/Management

Manager

Defining IT strategy & execution road map and short, mid & long-term business goals, objectives, and operating procedures related with governance, change, risk, value and compliance requirements


Providing advice and solutions on usage of information technology in order to meet business objectives or overcome problems; devising & implementing enterprise-wide technical solutions


Serving as single point of contact for Infrastructure Management and implementing Infrastructure policies, processes & procedures; actively providing remote infrastructure support to outstation locations


Driving overall IT operations involving business process & solution design, vendor management


Managing the entire gamut of Business Applications as enterprise-wide single point of contact; facilitating development & implementation of software applications through outsourcing teams


Leading major projects from the stage of creating & managing budgets to keeping close track of delivery related schedules


Maintaining highest quality service by establishing and enforcing organization standards; participating in audit requirements and ensuring strict compliance to agreed recommendations as per audit scope


Coaching & leading team providing technical support, network, virtualization


Company Details

I-Systems (multinational)

Cairo, Egypt

11-50 employees

Information Technology Services

www.isystemseg.com

Jan 2016 to present (11 months)
IT Manager at Port Ghalib (Al-Kharafi group)

Experience Details

IT Manager

IT/Software Development

Manager

Set-up IT goals, objectives and policies as per overall business needs; established, controlled and managed overall budget


Monitored complete IT Infrastructure Management and Data Center Services


Administered operations of Corporate Data Center, a 4500 Node Fiber to the Home Triple Play Network


Managed deployment and operations for over 200 workstations and 35 servers.


Steered smooth deployment of:
Telecommunications and IPTV Infrastructure, for hotels and residential units


Alpha, Sun systems and Oracle E-business Suite


Controlled contracts & negotiated with vendors for Telecom and IPTV Infrastructure


Closely tracked hardware, software, networking systems


Maintained infrastructure, application, security and project related processes as per global & local guidelines, policies and SOPs


Consistently delivered high quality services; developed & executed enterprise-wide disaster recovery and business continuity plans


Managed quality, timeliness and cost of all project deliverables; kept close control of project status and budget


Introduced improvements in operations and processes thereby making the system foolproof


Identified risks associated with changes on both technical and business issues


Consistently delivered technical and functional results as agreed


Ensured successful delivery by coordinating with staff across the IT organization


Monitored compliance with IT policies, procedures, technology standards, security requirements, so on


Ensured smooth operations and promptly resolved issues or concerns


Ensuring achievement of financial objectives; preparing annual budget; scheduling expenditures, analyzing variances and initiating corrective actions


Coordinated all project activities/schedules; provided system administration support for entire technical infrastructure including installation & commissioning of servers, remote access points, hardware/ software, so on


Company Details

Port Ghalib (Al-Kharafi group)

Cairo, Egypt

501-1000 employees

Real Estate/Property Management

www.portghalib.com

Apr 1999 to Jan 2016 (16 years 9 months)
Head of Technical Support at Intercom Enterprise

Experience Details

Head of Technical Support

IT/Software Development

Experienced (Non-Manager)

Managing technical support, network administration teams.

Oracle database administration for the company datacenter.

Installation, implementation and support of oracle database to our clients.

Managed the installation of time and attendance software & hardware to our clients Novartis Farma, Samcrete Egypt.

Managed the installation, implementation and support for Vinca (Oracle standby server).


Company Details

Intercom Enterprise

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Sep 1998 to Apr 1999 (7 months)
Senior Technical Support Engineer at Qatar University

Experience Details

Senior Technical Support Engineer

IT/Software Development

Experienced (Non-Manager)

Identify the technical requirements for faculty staff members.

Installation and administration of engineering software in the faculty of engineering computer laboratory.

Installation and support of hardware and servers.

Installation, administration and support of a Novell network.


Company Details

Qatar University

Doha, Qatar

101-500 employees

Education

N/A

Feb 1996 to Jul 1998 (2 years 5 months)
Technical Support Engineer at Fourth Dimension

Experience Details

Technical Support Engineer

IT/Software Development

Entry Level

Installation and support of PC software and hardware.

Installation, administration and support for software and hardware for SHINWA engineering & Construction Company.

Implementation and support for Novell Netware.

Installation and administration of silicon graphics machines at QGPC, QAFCO, etc.


Company Details

Fourth Dimension

Doha, Qatar

11-50 employees

Information Technology Services

N/A

Sep 1994 to Jan 1996 (1 year 4 months)

Achievements


Delivered LE 7 million in cost savings through aggressive negotiation of contracts on a contracted LE 22 million for infrastructure/IPTV purchases and consulting services.

Saved more than LE 1 million/annually in technical consulting/support fees by managing triple play network support in house.

Performed the work of 4 FTEs, slashing labor expenses an estimated LE 250,000 annually by expanding personal responsibility to include Linux, SharePoint, VMware and database administration.


Managed server consolidation including IBM Blade server deployment in conjunction with VMware implementation achieving 25% annual saving.

Hired trained and mentored IT professionals to handle the in house support and deployment of network and infrastructure services resulted in L.E. 300,000/annually.

Attained consistent 99% up time by implementing disaster recovery and fault tolerance plans.


Education

M.Sc. in electronics & communications engineering in Pattern recognition

Education Details

M.Sc. in electronics & communications engineering

Pattern recognition, Image analysis, Image analysis and machine learning

Arab Academy for Science, Technology and Maritime Transport, Egypt

A / Excellent / 85 -100%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2002 - 2007
College Diploma in Network planning

Education Details

College Diploma

Network planning

National Telecommunications Institute, Egypt

B / Very Good / 75 - 85%

N/A

N/A

National Telecommunications Institute
2000 - 2002
B.Sc. in Communication & Electronics in Communication & Electronics

Education Details

B.Sc. in Communication & Electronics

Communication & Electronics

Shoubra Faculty of Engineering, Zagazig University, Egypt

C / Good / 65 - 75%

N/A

N/A

Shoubra Faculty of Engineering, Zagazig University
1987 - 1992

Certifications

Certificate details

Oracle 8i Database Administration Master

Aug 2001

N/A

N/A

N/A

Oracle University

N/A

Certificate details

ITIL - Foundation

Apr 2016

N/A

N/A

N/A

AXELOS

N/A

Certificate details

Oracle administration master

May 2001

N/A

N/A

N/A

Oracle University

N/A

Certificate details

Project Management Professional (PMP)®

Aug 2016

N/A

N/A

N/A

The Project Management Institute (PMI)

N/A

Training and Courses

Training/Course Details

Project Management professional course

Nov 2006

EMAK international academy

N/A

Training/Course Details

Citrix Metaframe XP

May 2003

Citrix education center

N/A

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

Active DirectoryAnalyticalArabicBudgetingBusiness-orientedCitrix Metaframe XPCommunication & ElectronicsCreativeCyberoamData AnalysisDatabaseEducationEnglishForcastingHandles StressHard WorkerHead Of Technical SupportI-SystemsIPTVITIT ManagerIT ManagmentITIL - FoundationImage AnalysisImage Analysis And Machine LearningInformation Technology ServicesLinuxMachine LearningMachine LearniningManagementMicrosoft ExchangeMicrosoft SQL ServerNetwork PlanningNetworkingOperating SystemsOperations Director - CofounderOracleOracle 8i Database Administration MasterOracle Administration MasterPattern RecognitionProject ManagementProject Management Professional (PMP)Project Management Professional CourseProperty ManagementReadingReal EstateSecuritySenior Technical Support EngineerService OwnerSharepointSoftware DevelopmentSun SystemsTechnical AnalysisTechnical Support EngineerVMWareVirtualization

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Management

Management

: Expert

: Extreme - I love it!

:

More than 7 years

Forcasting

Forcasting

: Expert

: Extreme - I love it!

:

More than 7 years

Budgeting

Budgeting

: Expert

: Extreme - I love it!

:

More than 7 years

Networking

Networking

: Expert

: Extreme - I love it!

:

More than 7 years

Oracle

Oracle

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft SQL Server

Microsoft SQL Server

: Expert

: Extreme - I love it!

:

More than 7 years

VMWare

VMWare

: Expert

: Extreme - I love it!

:

More than 7 years

cyberoam

cyberoam

: Expert

: Extreme - I love it!

:

More than 7 years

sharepoint

sharepoint

: Expert

: Extreme - I love it!

:

More than 7 years

Sun Systems

Sun Systems

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Exchange

Microsoft Exchange

: Expert

: Extreme - I love it!

:

More than 7 years

Active Directory

Active Directory

: Expert

: Extreme - I love it!

:

More than 7 years

Linux

Linux

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

IPTV

IPTV

: Expert

: Extreme - I love it!

:

5-7 years

IT Managment

IT Managment

: Expert

: Extreme - I love it!

:

More than 7 years

Data Analysis

Data Analysis

: Expert

: Extreme - I love it!

:

More than 7 years

Machine Learnining

Machine Learnining

: Expert

: Extreme - I love it!

:

More than 7 years

Service Owner

Service Owner

: Expert

: Extreme - I love it!

:

More than 7 years

Operating Systems

Operating Systems

: Expert

: Extreme - I love it!

:

More than 7 years

Technical Analysis

Technical Analysis

: Expert

: Extreme - I love it!

:

More than 7 years

Virtualization

Virtualization

: Expert

: Extreme - I love it!

:

More than 7 years

Networking

Networking

: Expert

: Extreme - I love it!

:

More than 7 years

Project Management

Project Management

: Expert

: Extreme - I love it!

:

More than 7 years

Security

Security

: Expert

: Extreme - I love it!

:

More than 7 years

Database

Database

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Business-oriented, Hard worker, Creative, Handles Stress

Online Presence

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