Basic Info

Sara ibrahim

2 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service representative over chat at Edfa3ly,com

Experience Details

Customer service representative over chat

Customer Service/Support

Experienced (Non-Manager)

Customer service representative over chat


Company Details

Edfa3ly,com

Cairo, Egypt

101-500 employees

Internet/E-commerce

edfa3ly.com

Sep 2016 to present (1 year)
Telesales agent at Raya contact center

Experience Details

Telesales agent

Customer Service/Support, Sales/Retail

Entry Level

N/A


Company Details

Raya contact center (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

May 2015 to Jun 2016 (1 year 1 month)
Customer service representative at Noas marketing-Orange

Experience Details

Customer service representative

Customer Service/Support

Entry Level

N/A


Company Details

Noas marketing-Orange

Giza, Egypt

N/A

Telecommunications

N/A

Jun 2013 to Jul 2014 (1 year 1 month)
Customer service representative at Wasla contact center-Vodafone Egypt

Experience Details

Customer service representative

Customer Service/Support

Entry Level

N/A


Company Details

Wasla contact center-Vodafone Egypt

Cairo, Egypt

N/A

Telecommunications

N/A

Dec 2012 to Jun 2013 (6 months)

Education

Bachelor's Degree in accounting

Education Details

Bachelor's Degree

accounting

Faculty of Commerce - Cairo University, Egypt

Not specified

N/A

N/A

Faculty of Commerce - Cairo University
2006 - 2012

Training and Courses

Training/Course Details

general english

Dec 2012

AUC

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicBusiness DevelopmentCustomer ServiceCustomer Service RepresentativeCustomer Service Representative Over ChatE-commerceEnglishGeneral EnglishHandles StressInternetMicrosoft OfficeMusicOrganizerRaya Contact CenterReadingRetailSalesSocialSupportSupportiveTeam PlayerTelecommunicationsTelesales AgentTravellingTyping

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Typing

Typing

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

1-3 years

sales

sales

: Intermediate

: Medium

:

1-3 years

Key Skills

Organizer, Social, Handles Stress, Team Player, Supportive

Online Presence

https://eg.linkedin.com/in/sara-ibrwww.facebook.com/S.IBR29

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