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salma Hani yacout

Recruitment Specialist at SYKES Egypt

Cairo, Egypt
  • workforce
  • Hiring
  • Recruitment
  • Call Center
  • Microsoft Outlook

Work Experience

  • Recruitment Specialist at SYKES Egypt

    Feb 2020 to present · 7 Months
  • Recruitment Coordinator at SYKES Egypt

    Mar 2019 to Feb 2020 · 11 Months
  • Senior Workforce Specialist at Al Mosafer

    Dec 2016 to Feb 2018 · 1 Year 2 Months
  • Acting As Intraday Team Leader at Convergys

    Oct 2016 to May 2017 · 7 Months

Education

  • Technical Diploma in human resources

    Regional IT Institute (RITI) - Egypt 2020 to 2021 · 1 Years
  • College Diploma in Project Management

    Regional IT Institute (RITI) - Egypt 2014 to 2014 · 0 Months
  • Bachelor's Degree in French literature

    Cairo University (CU) - Egypt 2007 to 2011 · 4 Years
  • High School - Thanaweya Amma

    Lycee Bab El Look . - Egypt 2007

Achievments

2017, created the company workforce department, policies and procedures in Almosafer 2019, Employee of the year in SYKES Egypt

Skills
Tools and Fields of Expertise

  • workforce
  • Hiring
  • Recruitment
  • Call Center
  • Microsoft Outlook
  • Microsoft Excel
  • Mass Hiring
  • e-wfm
  • Microsoft Word
  • Nice IEX Bell System
  • Cisco ICRS
  • Leadership

Languages

  • Arabic

    Fluent
  • English

    Fluent
  • French

    Fluent
  • German

    Beginner

Training & Certifications

  • Competency based Recruitment and selection

    Human Capital · 2019
  • Conversational English Course

    Berlitz Center Course · 2010
  • Basics of HR Management Course

    YAT Learning Center · 2009
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