R

Rasha MagdyCoronavirus • Immediate Start

Call Center Team Leader at Majorel Contact Center

Cairo, Egypt
  • Customer Service
  • Internet
  • Microsoft Word
  • Microsoft Powerpoint
  • Microsoft Outlook

Work Experience

  • Call Center Team Leader at Majorel Contact Center

    Nov 2016 to present · 3 Years 10 Months
  • Administrator at Simple Touch Software

    Jun 2015 to Mar 2016 · 9 Months
  • Call Center Supervisor at Etisal International Contact Center

    May 2014 to May 2015 · 1 Year
  • Call Center Team Leader at Etisal International Contact Center

    May 2010 to May 2014 · 4 Years

Education

  • Bachelor's Degree in Accounting

    Cairo University (CU) - Egypt 2000 to 2005 · 5 Years
  • BA in Accounting

    Cairo University (CU) - Egypt 2000 to 2005 · 5 Years

Skills
Tools and Fields of Expertise

  • Customer Service
  • Internet
  • Microsoft Word
  • Microsoft Powerpoint
  • Microsoft Outlook
  • Adminstrator
  • Microsoft Access
  • Microsoft Excel
  • Project Management

Languages

  • Arabic

    Fluent
  • English

    Advanced

Training & Certifications

  • • Developed Language & Computer skills • Enhanced Presentation &Project; Development skills • Acquired basic business skills including: marketing, sales, Banking, accounting, business correspondence & report writing.

    Cairo University., Egypt Sponsored by Future Generation Foundation (FGF) · 2006
  • Basic Business Skills Acquisition (BBSA)

    Basic Business Skills Acquisition (BBSA) Cairo, Egypt Sponsored by Future Generation Foundation (FGF) · 2006
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