MS
Mohammed Sadiq
D365 CRM & PowerPlatform Consultant | CRM Developer at Deloitte USI
Hyderabad, IndiaWork Experience
D365 CRM & PowerPlatform Consultant | CRM Developer
Deloitte USI
Apr 2025 - Present -4 months
India
- Job Details:Designed and implemented scalable solutions using Microsoft Dynamics 365, aligning with enterprise business requirements and technical architecture standards. Built and deployed AI-enabled conversational bots using Microsoft Copilot Studio, including prompt design and integration with enterprise data using custom AI models. Contributed to solution design, feature estimation, and technical approach definition while guiding and mentoring peer developers throughout the development lifecycle. Integrated Dynamics 365 CRM with SAP using custom plugins, Power Automate, and Logic Apps, enabling seamless bidirectional data exchange. Customized CRM forms using JavaScript and HTML for dynamic behavior and enhanced user interaction, created custom pages to support specific business use cases. Implemented and integrated Dynamics 365 Field Service and Project Operations modules, considering offline mobile capability requirements for field users. Automated business processes using PA flows, workflows, BPFs, and C# plugins for complex validations and business logic.
D365 CRM & PowerPlatform Consultant | CRM Developer
PricewaterhouseCoopers (PwC) India
Jul 2022 - Apr 2025 -2 yrs, 9 months
India
- Job Details:Developed and managed automated workflows using Power Automate, streamlining integrations between CRM systems and external applications, which increased operational efficiency by 60%. Integrated Power Apps with other Microsoft products like Power Automate, SharePoint, Teams and Dynamics 365, as well as third-party APIs and services to ensure seamless data flow and automation. Hands-on experience in developing plugins, workflows, and custom actions using C# and .NET for CRM customizations and integrations. Enhanced CRM functionality by using JavaScript and HTML to customize forms, create dynamic field behaviors, and implement client-side logic. Developed business process flows, business rules, and recommendations, while configuring entities, workflows, and dashboards to improve user interactions within the system. Worked as a team lead, overseeing development and deployment activities, and reviewing components included in patches before deployment to avoid conflicts and dependencies. Participated in agile development practices, including sprint planning and iterative development, to deliver CRM solutions efficiently and adapt to changing business needs. Developed a custom canvas app in Dynamics CRM to automate solution patch approvals and deployments across environments, while integrating DevOps CI/CD practices enhancing ALM with version control and continuous integration.
Education
Bachelor's Degree in TE
National Institute of Technology Karnataka, SurathkalJan 2020 - Jan 2022 - 2 yr
Bachelor's Degree in CE
Minia UniversityJan 2016 - Jan 2020 - 4 yr
Skills
- microsoft dynamics crm
- JavaScript
- C#
- HTML
- ASP.Net
- Agile Development
- Deployment
- ALM
- CRM Customization
- CRM Integration
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Languages
English
Fluent