Basic Info

Mahamed Ezzeldeen

Less than 1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer service representative at Centro Global Solutions  

Experience Details

Customer service representative

Customer Service/Support

Entry Level

N/A


Company Details

Centro Global Solutions   (multinational)

Egypt

N/A

Consumer Services

N/A

Jul 2016 to present (5 months)
Costumer service representative at Stream sirius xm canada

Experience Details

Costumer service representative

Customer Service/Support

Entry Level

N/A


Company Details

Stream sirius xm canada (multinational)

6th of October, Egypt

501-1000 employees

Entertainment

N/A

Jan 2016 to Mar 2016 (2 months)
English tacher trainee (intern) at Not courses

Experience Details

English tacher trainee (intern)

Education/Teaching, Training/Instructor

Student

N/A


Company Details

Not courses

Maadi, Cairo, Egypt

101-500 employees

Education

N/A

Dec 2015 to Jan 2016 (1 month)
Account adviser at Raya Contact Center

Experience Details

Account adviser

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya Contact Center (multinational)

Maadi, Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring

http://www.rayacc.com/

May 2015 to Dec 2015 (7 months)

Education

Bachelor's Degree in English Language and translation

Education Details

Bachelor's Degree

English Language and translation

Higher Institute of specific Studies, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher Institute of specific Studies
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ahmed lotfy alsayd

Egypt

2008

B / Very Good / 75 - 85%

N/A

ahmed lotfy alsayd
2008

Certifications

Certificate details

Teach English Now! Foundational Principles

Jun 2016

91 out of 100

https://www.coursera.org/account/accomplishments/verify/CPBBA8PN6V8C

CPBBA8PN6V8C

Coursera Course Certificates

TESOL Certificate, Part 1: Teach English Now! Specialization Demonstrate basic foundational principles, recognize foreign language learning theories, and design lessons to teach English

Certificate details

Teach English Now! Theories of Second Language Acquisition

Jun 2016

86.8 out of 100

https://www.coursera.org/account/accomplishments/certificate/DNZB9QSEYSAV

DNZB9QSEYSAV

Arizona State University

TESOL Certificate, Part 1: Teach English Now! Specialization Demonstrate basic foundational principles, recognize foreign language learning theories, and design lessons to teach English

This profile is fresh!
Last update 21 days ago.

Jobseeker photo

Profile Skills and Keywords

Account AdviserBut Knows How To Balance Work And PlayCall Center AgencyCentro Global Solutions ?Consumer ServicesCostumer Service RepresentativeCreativeCustomer ServiceCustomer Service RepresentativeEducationEnglishEnglish Language And TranslationEnglish Tacher TraineeEntertainmentHandles StressHard WorkerLikes Being Successful In BusinessMicrosoft OfficeOffshoringOutsourcingRaya Contact CenterSocialSocializingStream Sirius Xm CanadaSupportTeach English Now! Foundational PrinciplesTeach English Now! Theories Of Second Language AcquisitionTeam Player

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Call center agency

Call center agency

: Advanced

: High

:

Less than 1 year

Key Skills

Hard worker, Creative, Social, Handles Stress, Team Player

Online Presence

https://eg.linkedin.com/in/muhammad-ezzeldeen-755067115

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