Basic Info

Mostafa ELDemery

5 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Team leader at Abu hetta service center toyota

Experience Details

Team leader

Engineering - Mechanical/Electrical, Installation/Maintenance/Repair, Customer Service/Support

Experienced (Non-Manager)

• Develops & maintains a working knowledge of the function & operation of the various mechanical, hydraulic & electrical systems found on the vehicles on which the service department normally works.
• Ensures that customer vehicles are fixed right from the first time.
• Ensures that repairs are carried out within promised delivery time & estimated cost.
• Avoids unnecessary replacement of spare parts.
• Orders and follows up parts orders with Parts Department.
• Inspects & test drives vehicle on which repairs are performed.
• Returns those vehicles failing the quality control inspection to the technician who performed work.
• Provides the servicing technician with an accurate description of the reasons for returning the vehicle to them & assist/ guide him to solve the problem.
• Signs off satisfactory accomplished jobs & any additional job(s) found for customer’s approval/information.
• Ensures technicians record jobs done on back of process card.
• Maintains a record of the vehicles checked & the results of those inspections as directed by management.
• Ensures that replaced parts are kept in plastic bags in vehicle luggage compartment & customer vehicle is cleaned before delivery.
• Advises management regarding technician job performance, training needs, & other specific areas as requested by management.
• Assists the service advisors in identifying &/or diagnosing vehicle problems when needed.
• Conducts OJT for his group technicians.
• Proper utilization of service facilities e.g. equipment, SST. Manuals, testers,..etc.
• Ensures that proper maintenance is carried out on equipment, assigned to his group.
• Writes technical report.
• Maintains high standard of premise cleanliness.
• Maintains a high level of grooming, hygiene, & uniform appearance for himself & his group.
• Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership.


Company Details

Abu hetta service center toyota

Hurghada, Egypt

101-500 employees

Automotive, Automotive

N/A

May 2015 to present (1 year 7 months)
Senior SalesEngineer at SASIB Molds,Dies & Spare Parts Mfg. Co. Ltd

Experience Details

Senior SalesEngineer

Engineering - Mechanical/Electrical

Experienced (Non-Manager)

• Researched and communicate w


Company Details

SASIB Molds,Dies & Spare Parts Mfg. Co. Ltd

Dammam, Saudi Arabia

11-50 employees

Manufacturing, Engineering Services

N/A

Apr 2013 to Apr 2015 (2 years)
Junior sales engineer at EGYPT JAPAN STEEL WORK

Experience Details

Junior sales engineer

Engineering - Mechanical/Electrical

Entry Level

 Involved in preparing technical & commercial offers / proposals, functional specifications, business analysis along with handling tender/ contract / billing related formalities & documentation.
 Facilitating smooth order execution & handling manufacturing according to customer’s requirement and timely execution of orders.
 Identifying prospective clients and applications for generating additional business from new accounts and developing them to achieve consistent profitability.
 Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving timely customer support & quality normal.


Company Details

EGYPT JAPAN STEEL WORK

10th of ramadan city, Egypt

101-500 employees

Manufacturing

WWW.EJSWCO.NET

Oct 2011 to Mar 2013 (1 year 5 months)

Achievements


sales target and over sales target of company per month 15 times


sales target and over sales target of company per month 8 times


Education

Bachelor's Degree in Industrial Mechanics and Maintenance Technology

Education Details

Bachelor's Degree

Industrial Mechanics and Maintenance Technology

AKHBRA ELYOM ACKADEMY, Egypt

B / Very Good / 75 - 85%

MECHANICAL ENGINEER

N/A

AKHBRA ELYOM ACKADEMY
2005 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Biala secondary school

Egypt

2005

A / Excellent / 85 -100%

N/A

Biala secondary school
2005

Certifications

ICDL
Aug 2010

Certificate details

ICDL

Aug 2010

N/A

N/A

N/A

N/A

Certificate details

Toyota Technician

May 2016

23 out of 25

N/A

N/A

Toyota Egypt training center

N/A

Certificate details

 Toyota professional technician

Jul 2016

38 out of 40

N/A

N/A

Toyota Egypt training center

N/A

Certificate details

senior Toyota service adviser

Jul 2016

97 out of 100

N/A

N/A

Toyota Egypt training center

N/A

Training and Courses

Training/Course Details

 Press (web offset

Jul 2010

Akhbar El-Yom Newspaper Printing

N/A

Training/Course Details

ICDL

Aug 2010

YAT CENTER

N/A

Training/Course Details

team leader

Mar 2016

Toyota Egypt training center

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

? Press (web Offset? Toyota Professional TechnicianAdaptiveArabicAuto MotiveAutomotiveCommunication SkillsComputerCustomer ServiceDrivingEngineering ServicesEnglishFlexibleICDLIndustrial Mechanics And Maintenance TechnologyInstallationInternetJunior Sales EngineerLeaderMaintenanceManufacturingMarketingMicrosoft OfficeOrganizerPresentation SkillsProblem SolverQuality AssuranceRepairSalesSenior SalesEngineerSenior Toyota Service AdviserSupportSwimingTECHNICAL SUPPORTTeam LeaderTeam PlayerToyota Technician

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

3-5 years

ICDL

ICDL

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: High

:

More than 7 years

Computer

Computer

: Expert

: High

:

More than 7 years

Marketing

Marketing

: Advanced

: High

:

3-5 years

Communication Skills

Communication Skills

: Advanced

: High

:

5-7 years

Presentation Skills

Presentation Skills

: Advanced

: High

:

3-5 years

Quality Assurance

Quality Assurance

: Intermediate

: Medium

:

1-3 years

Technical Support

Technical Support

: Intermediate

: High

:

1-3 years

Fields of Expertise

SALES

SALES

: Expert

: High

:

3-5 years

auto motive

auto motive

: Advanced

: Extreme - I love it!

:

1-3 years

TECHNICAL SUPPORT

TECHNICAL SUPPORT

: Advanced

: High

:

3-5 years

Quality assurance

Quality assurance

: Intermediate

: Medium

:

1-3 years

Key Skills

Leader, Organizer, Problem Solver, Flexible / Adaptive, Team Player

Online Presence

eg.linkedin.com/in/mostafaeldemeryhttps://www.facebook.com/medrsh88

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