Basic Info

Magdy Ramzy

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Infrastructure Consultant – Professional Services at Link Development

Experience Details

Infrastructure Consultant – Professional Services

Customer Service/Support, IT/Software Development, Operations/Management

Experienced (Non-Manager)

Job Roles & Responsibilities:-
• Microsoft Enterprise Mobility Suite in Egypt and other regions.
• Microsoft System Center Architecture & implementations in Egypt and other regions.
• Hyper-V Architecture with high availability solutions.
• DR sites Architecture & design,
• Handle Pre-Sales Activities for different technologies.
• Engage with development teams to provide infrastructure highly customized solutions.
• Lead and Participates in business development activities including creation of proposals, statements of work and scope definition.
• Leads or participate in the analysis of a client’s current IT and operations environment and the anticipation of future needs.


Company Details

Link Development

Cairo, Egypt

More than 1000 employees

Information Technology Services, Computer Software, Information Technology Services

http://www.a15.com/

Mar 2014 to present (2 years 9 months)
Infrastructure System Engineer at LINKdotNET

Experience Details

Infrastructure System Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

Job Roles & Responsibilities:-
• Manage Active directory for 5 different sites in different locations all over Egypt with more than 300 servers and over 2000 user
• Handel VPN requests and problem - UAG
• Installing, Configuring and Administering Windows 2000, 2003, 2008 Server.
• Monitor and configure on last systems backup plan
• Plan EVA structure based on system needs
• Plan new HP Blade installations and managements sites
• Hyper-V management, migration, replication
• Managing hosted security files (FSRM, shared folder, folder redirection, file permissions)
• Configuring systems backup plan with DPM
• Antivirus management server – Bitdefender Management Server
• Manage Black Berry Express management server
• Maintain Servers health and stability – SCOM
• Monitoring internal operate system services, hardware utilization, sites URLs performance, alerting tools and software like (CRM, Great Planes) to ensure that appropriate information access levels and security clearances are maintained.
• Establish and perform maintenance programs following company and vendor standards. According to the SLA agreements.
• Apply internet usage policy according to SLA using – websense
• Windows deployment jobs – WDS & SCCM
• Runbooks for automated jobs
• Analyze client’s strategic business needs relating to existing infrastructure and assets, to develop appropriate implementation of expenditures, training and support procedures
• Co-operation with the helpdesk Desk Supervisor relating to issue resolution of infrastructure elements.
• Generating Reports for systems utilization periodically
• Deployments & assets inventory using SCCM
• Support, maintain and ability to design core network services like DHCP, DNS, in Active Directory environment.
• plan, design, implement, test, support, maintain, and monitor Microsoft-based server and workstation environments in order to maximize availability, performance, and scalability
• Responsible for planning of new technical services offering.
• Monitor all Servers, Disk, Memory, Processors, Bandwidth, Websites and respond to alerts (24x7)
• Takes ownership of issues and conduct root cause analysis to completely resolve all issues permanently and in a timely fashion


Company Details

LINKdotNET

Cairo, Egypt

More than 1000 employees

Internet/E-commerce

www.mobinil.com

Oct 2012 to Mar 2014 (1 year 5 months)
IT-Service Desk Specialist at LINKdotNET

Experience Details

IT-Service Desk Specialist

Administration

Experienced (Non-Manager)

Job Roles & Responsibilities:-
• 1st line support for end users.
• Investigate user problems, identify their source provide operating system and applications, office support ,email, printing and installation by answering customer trouble tickets regarding SLA with an acceptable time frame via telephone or from remote location
3
Magdy Refaat Ramzy
• Install, configure, and maintain personal computers Via RIS or manual installation, Microsoft O.S, software, drivers, file servers, folder redirection ,network cabling, and other related equipment devices, and systems
• Perform necessary computer hardware repairs and maintenance tasks, Responsible for maintenance and new hardware specification and any upgrades


Company Details

LINKdotNET

Cairo, Egypt

N/A

Internet/E-commerce

N/A

Dec 2010 to Oct 2012 (1 year 10 months)
Administraton (intern) at Nile City-Orascom Construction industry

Experience Details

Administraton (intern)

Administration

Entry Level

N/A


Company Details

Nile City-Orascom Construction industry

Cairo, Egypt

More then 1000 employees

Computer Software, Information Technology Services, Engineering Services

N/A

Jul 2007 to Aug 2007 (1 month)
Administration (intern) at Raya

Experience Details

Administration (intern)

Administration

Entry Level

N/A


Company Details

Raya

Cairo, Egypt

501-1000 employees

Computer and Network Security , Financial Services

N/A

Jul 2006 to Aug 2006 (1 month)
Help Disk (intern) at Nile City-Orascom Construction industry

Experience Details

Help Disk (intern)

Administration

Entry Level

N/A


Company Details

Nile City-Orascom Construction industry

Cairo, Egypt

More then 1000 employees

Architectural and Design Services, Computer Software, Information Technology Services

N/A

Jul 2005 to Sep 2005 (2 months)
Help Disk (intern) at Orascom Construction industry-Sphinx

Experience Details

Help Disk (intern)

Administration

Entry Level

N/A


Company Details

Orascom Construction industry-Sphinx

Cairo, Egypt

N/A

Information Technology Services, Computer Software, Construction - Industrial Facilities and Infrastructure

N/A

Jul 2003 to Aug 2003 (1 month)

Education

Bachelor's Degree in Computer science

Education Details

Bachelor's Degree

Computer science

Modern Academy Maadi, Egypt

B / Very Good / 75 - 85%

Computer science

N/A

Modern Academy Maadi
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sant Fatima Language School

Egypt

2002

B / Very Good / 75 - 85%

N/A

Sant Fatima Language School
2002
This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

Active DirectoryAdministrationAdministratonAdvanced Threat AnalyticsArabicArchitectural And Design ServicesAutomationAzureAzure RMSBe There For My KidBlackberry Enterprise ServerCloudComputer And Network SecurityComputer ScienceComputer SoftwareConstruction - Industrial Facilities And InfrastructureCustomer ServiceDHCPDNSDisaster RecoveryE-commerceEgyptEngineering ServicesEnglishEnjoying LifeEnterprise Mobility SuiteFinancial ServicesGoing OutHP BladeSystem Onboard AdministratorHard WorkerHelp DiskHelpdiskITIT-Service Desk SpecialistIdentity Life CycleInformation Technology ServicesInfrastructure ConsultantInfrastructure Consultant Professional ServicesInfrastructure System EngineerInternetLeaderMDMManagementMicrosoft Hyper-VMultifactor AuthenticationNetwork InfrastructurePlannerProblem SolverRMSReal MadridSoftware DevelopmentSupportSystem Center Configuration Manager 2012 (SCCM)System Center Data Protection Manager 2010/2012(DPM)System Center Orchestrator 2012 SP1System Center Virtual Machine Manger 2012 SP1 (SCVMM)Systems IntegrationTeam PlayerVirtualizationWebsense Web SecurityWindows Deployment ServiceWindows Server 2003/2008/2012Work

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Tools and Technologies

System Center Configuration Manager 2012 (SCCM)

System Center Configuration Manager 2012 (SCCM)

: Expert

: Extreme - I love it!

:

5-7 years

System Center Data Protection Manager 2010/2012(DPM)

System Center Data Protection Manager 2010/2012(DPM)

: Expert

: Extreme - I love it!

:

3-5 years

System Center Virtual Machine Manger 2012 SP1 (SCVMM)

System Center Virtual Machine Manger 2012 SP1 (SCVMM)

: Expert

: Extreme - I love it!

:

5-7 years

System Center Orchestrator 2012 SP1

System Center Orchestrator 2012 SP1

: Expert

: Extreme - I love it!

:

3-5 years

Windows Deployment Service

Windows Deployment Service

: Expert

: Extreme - I love it!

:

1-3 years

Disaster Recovery

Disaster Recovery

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Hyper-V

Microsoft Hyper-V

: Expert

: Extreme - I love it!

:

5-7 years

Automation

Automation

: Expert

: Extreme - I love it!

:

5-7 years

HP BladeSystem Onboard Administrator

HP BladeSystem Onboard Administrator

: Expert

: High

:

1-3 years

Identity Life cycle

Identity Life cycle

: Expert

: Extreme - I love it!

:

3-5 years

Systems Integration

Systems Integration

: Expert

: Extreme - I love it!

:

3-5 years

Virtualization

Virtualization

: Expert

: Extreme - I love it!

:

5-7 years

Cloud

Cloud

: Expert

: Extreme - I love it!

:

1-3 years

Enterprise Mobility Suite

Enterprise Mobility Suite

: Expert

: Extreme - I love it!

:

1-3 years

Azure

Azure

: Expert

: Extreme - I love it!

:

1-3 years

MDM

MDM

: Expert

: Extreme - I love it!

:

1-3 years

RMS

RMS

: Expert

: Extreme - I love it!

:

5-7 years

Azure RMS

Azure RMS

: Expert

: Extreme - I love it!

:

1-3 years

Websense Web Security

Websense Web Security

: Expert

: High

:

1-3 years

Multifactor authentication

Multifactor authentication

: Expert

: Extreme - I love it!

:

3-5 years

Advanced Threat Analytics

Advanced Threat Analytics

: Expert

: Extreme - I love it!

:

1-3 years

Windows server 2003/2008/2012

Windows server 2003/2008/2012

: Expert

: Extreme - I love it!

:

More than 7 years

Active directory

Active directory

: Expert

: Extreme - I love it!

:

3-5 years

DNS

DNS

: Advanced

: High

:

5-7 years

Network Infrastructure

Network Infrastructure

: Advanced

: Extreme - I love it!

:

1-3 years

DHCP

DHCP

: Advanced

: Extreme - I love it!

:

3-5 years

Blackberry Enterprise Server

Blackberry Enterprise Server

: Intermediate

: High

:

1-3 years

Fields of Expertise

helpdisk

helpdisk

: Expert

: Medium

:

1-3 years

Infrastructure System Engineer

Infrastructure System Engineer

: Expert

: Extreme - I love it!

:

1-3 years

Infrastructure Consultant

Infrastructure Consultant

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Planner, Hard worker, Problem Solver, Team Player

Online Presence

https://eg.linkedin.com/in/magdy-refaat-23009583https://www.facebook.com/Magdy.Refaathttps://magdyramzy.wordpress.com/https://magdyramzy.wordpress.com/

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