lost in the world

Duty Manager

• Job Details:Represents hotel management during the shift, provides a high level of customer service and maintains a high profile in day-to-day front office operations, develops high quality relationships with guests throughout their stay, supervises hotel lobby all the time during the shift.

Assistant Front Office Manager

• Job Details:Assists the front office manager to oversee the entire front office operation to maintain high standards, evaluates levels of guest satisfaction and monitors trends, focuses on continuous improvement, assists with recruiting, managing, training and developing the front office team.

Duty Manager

• Job Details:Represents hotel management during the shift, direct and in charge of front office operation in the evening shift, ensures compliance with all front office policies, procedures, standards and focuses on guest's satisfaction and needs.