
lopna elsaid kamel
customers service team leader
Matareya, Cairo, EgyptWork Experience
chairman office managerFull Time
El-Salam for air conditioning engineering
Oct 2015 - Present -9 yrs, 8 months
Egypt , Cairo
- Job Details:organising meetings arranging appointments typing booking transport and accommodation dealing with correspondence, complaints and queries preparing letters, presentations and reports supervising and monitoring the work of secretarial, clerical and administrative staff managing office budgets liaising with staff, suppliers and clients implementing and maintaining procedures/office administrative systems delegating tasks to junior employees organising induction programmes for new employees ensuring that health and safety policies are up to date using a range of software packages handling staff recruitment and appraisals attending meetings keeping personnel records
Auditing section head & Acting Chief Financial OfficerFull Time
I CAN GROUP – Packing and Ego Systems
Feb 2015 - Jul 2015 -5 months
Egypt , Cairo
- Job Details:- auditing Customers’ accounts - auditing sales & purchases - Sales Invoicing and vouchering - Show rooms stock control associating with ware-house clerks to assure the availability of products. - Perform a continuous inventory check - Accounts reconciling
Task controller Team leaderFull Time
- Job Details:- Documentation cycle follow - Documents organizing - Perform a continuous inventory check - Preparing maintenance plans - Auditing fulfillment plans - Finding ways to get customer satisfaction and improve services - Leading a team of customer services staff
Education
BA of commerce in accounting
Ain Shams University (ASU)Jan 2002 - Jan 2006 - 4 yr
High School - Thanaweya Amma
port said private schoolJan 2001
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
English course
Ministry of defense languages institute {MODLI} ·2007accouting
Misr bank, Roxy Branch·2003accounting
The Egyptian National Bank, Roxy Branch·2002