lolia elkoddosi

Administrative/Office MangerFull Time

• Job Details:• Supervised daily office activities. • Ensured the delivery of quality dental care to patients. • Successfully planned, managed and executed digital presence across Facebook, Instagram,Vezeeta, and Dental service's finder. • Performed marketing activities and public relations initiatives. • Implemented procedures and policies for smooth operations and staffing. • Hired, trained and supervised staff. • Handled inventory and ordered office supplies. • Managed insurance claims and contracting. • Resolved patient issues in accordance with company policies, procedures, healthcare regulations and dental board standards. • Managed patient scheduling and directed patient traffic flow. • Assisted in employee performance evaluation, promotion, termination, and retention activities. • Completed administrative functions including bank deposits, revenue posting, staff payroll and invoices processing. • Planed meetings and events. • collaborated with major companies, and negotiated terms and condition. • Maintained facilities and equipment in accordance with hygiene and safety regulations.

Office ManagerFull Time

• Job Details:• Planned & Launched Bliss full service with competitive edge over the competition. • Developed strategies to target new business opportunities. • Increased conversion rates by 25% through various social media contests. • Social media marketing for all events, workshops and provided services. • Created & managed database, made and recorded all appointments and followed up after for evaluations and feedback. • Implemented a change of stationery supplies, reducing costs by 20%. • Recorded office expenditure and managed the budget. • Processed registrations for training classes, individual sessions, and outdoor events. • Diary management, created presentations and developed meeting minutes.

Assistant mangerFull Time

• Job Details:• Coordinated daily customer service operations and insured customer inquiries fully filled and satisfied. • Handled social media channels. • booked appointments & responded to emails. • Monitored and maintained inventory. • Coordinated different events like meetings and courses. • Collected and compiled evaluation, attendance. • Communicated with clients, provided all needed assistance and needed help.