lojine ahmed hanafi
Admin Coordinator
Dubai, United Arab EmiratesWork Experience
Admin CoordinatorFull Time
- Job Details:Responsible for the charging and financial procedures, along with updating the system daily for agents and team leaders. My main responsibilities include: • Managing budgets. • Tracking sales per agent daily/weekly/monthly. • Administration of company databases • Maintain and update company databases • Answer queries by employees and clients • Responsible for charging the customer’s cards and checking their validation • Listening to calls as a part of the quality team • Updating the manager as well as the teams with the number of sales of each person besides the total sales
Ancillary Revenue InternInternship
Flydubai
Jun 2015 - Sep 2015 -3 months
United Arab Emirates , Dubai
- Job Details:Market research for potential partners such hotels, salons and spa and adventure companies and sending initial invitation email after confirmation from my supervisor Card delivery to the staff of the flydubai Lifestyle programme Preparing data sheets for flydubai Lifestyle online Newsletter Auditing and correcting information Market research for potential partners and sending initial invitation email after confirmation from my supervisor Coordinating with partner to proceed with received offers Customer relationship management for flydubai Lifestyle programme by replying and helping them with their queries
Travel ConsultantFull Time
TELEPERFORMANCE • EXPEDIA TRAVEL AGENCY
May 2014 - Sep 2014 -4 months
Egypt , Cairo
Pampers postal natel - survey Full Time
RCC- Raya contact center
Jan 2014 - Feb 2014 -1 month
Egypt , Cairo
Education
BA in Faculty of arts - English department
Ain Shams University (ASU)Jan 2012 - Jan 2018 - 6 yr
High School - Thanaweya Amma
Saint Fatima Language SchoolJan 2011
Skills
Languages
Arabic
FluentEnglish
FluentFrench
Beginner
Training & Certifications
Human Resource
Alison.com·2016TICO
2014