Basic Info

Karim Strahlmann

4 years

Doha, Qatar

Bachelor's Degree

Experienced

Work Experience

Roche Diagnostics Logistics Coordinator at Group 1 Medical

Experience Details

Roche Diagnostics Logistics Coordinator

Logistics/Supply Chain

Experienced (Non-Manager)

• Managing stocks & storage to secure availability in the market and minimize expiries.
• Supply chain representative for the set-up of sales & order planning project in Qatar.
• Coordinating shipments, orders, & deliveries to ensure smooth running operations resulting in customer needs being met.
• Handling logistical issues and customer complaints to achieve & maintain highest levels of customer satisfaction.
• Ensuring QC procedures are implemented and maintained.


Company Details

Group 1 Medical

Doha, Qatar

11-50 employees

Healthcare and Medical Services

N/A

Jul 2015 to present (1 year 5 months)
Product Support & Training Specialist at Amadeus

Experience Details

Product Support & Training Specialist

Education/Teaching, Training/Instructor

Entry Level

• Conducted system and products usage training sessions, enabling efficient functionality.
• Handled recruitment process of new trainers for training centers.
• Assisted other departments for testing products, functionalities & any help-desk activity such as on-site training, migration, etc.
• Analyzed incidents reported by clients in close co-operation with Amadeus Central.


Company Details

Amadeus (multinational)

Cairo, Egypt

More than 1000 employees

Information Technology Services

N/A

May 2014 to Nov 2014 (6 months)
Supply Chain Management Trainee at LC Waikiki

Experience Details

Supply Chain Management Trainee

Logistics/Supply Chain

Entry Level

• Monitored the return process of products from stores to 3PL through WMS.
• Prepared inbound and outbound reports for stores and warehouse on weekly basis.
• Completed expedition and return corrections processes on ERP.
• Arranged shipments to stores and performed audits of delivered & returned goods.


Company Details

LC Waikiki (multinational)

Cairo, Egypt

501-1000 employees

Retail

N/A

May 2013 to May 2014 (1 year)
Contact Care Representative at Teleperformance

Experience Details

Contact Care Representative

Customer Service/Support

Entry Level

• Handled general customer care related issues such as billing, technical updates and problem solving tasks while maintaining high levels of customer service quality.
• Actively participated in team projects and assisted with integration of new representatives.
• Achieved handling time goals and quality targets in a short period of time.


Company Details

Teleperformance (multinational)

Cairo, Egypt

N/A

Consumer Services

N/A

Apr 2012 to May 2013 (1 year 1 month)
Intern (intern) at El Nile Est.

Experience Details

Intern (intern)

Installation/Maintenance/Repair

Student

Participated in importing and warehouse processes: Shipment clearance, transportation of goods, warehouse receiving and inventory management.


Company Details

El Nile Est.

Alexandria, Egypt

11-50 employees

Import and Export

N/A

Jun 2010 to Aug 2010 (2 months)

Education

BS Management Technology in Operations Management

Education Details

BS Management Technology

Operations Management

The German University in Cairo, Egypt

B / Very Good / 75 - 85%

Cost & Financial Accounting, Finance, HR, Information Systems, Economics, Money & Banking, Economic Development, Operations, Supply Chain Management, Manufacturing Strategy, International Trade.

N/A

The German University in Cairo
2007 - 2011
High School - IGCSE

High School Details

IGCSE

Arab Academy for Science & Technology

Egypt

2007

A / Excellent / 85 -100%

N/A

Arab Academy for Science & Technology
2007
This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AmadeusArabicCommunicatorComputerConsumer ServicesContact Care RepresentativeCustomer ServiceCustomer-orientedEnglishGermanHandles StressHealthcare And Medical ServicesImport And ExportInformation Technology ServicesInstallationInternInternetLC WaikikiLogisticsMS WordMaintenanceMicrosoft ExcelMicrosoft PowerPointMusicOperationsOperations ManagementOrganizerProduct Support & Training SpecialistReadingRepairRetailRoche Diagnostics Logistics CoordinatorSportsSupply ChainSupply Chain Management TraineeSupportTeam PlayerTeleperformanceTransportation

Self-assesed Skills

Languages

Arabic

Arabic

: Intermediate

: Intermediate

: Advanced

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

MS Word

MS Word

: Expert

: High

:

3-5 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: High

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

Operations

Operations

: Intermediate

: Extreme - I love it!

:

1-3 years

Supply Chain

Supply Chain

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Customer-oriented, Organizer, Handles Stress, Team Player

Online Presence

twitter.com/karims7

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