Basic Info

Hadieer Abdel-Hafez

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

HR Specialist at Wasla Outsourcing

Experience Details

HR Specialist

Human Resources

Entry Level

N/A


Company Details

Wasla Outsourcing

Egypt

More than 1000 employees

Human Resources , Training and Coaching, Recruitment and Staffing

N/A

Dec 2017 to present (1 month)
International Account Advisor at Vodafone International services

Experience Details

International Account Advisor

Customer Service/Support

Experienced (Non-Manager)

Answering customers' queries efficiently and fast.
Job requires me to be detailed and multitasking.


Company Details

Vodafone International services (multinational)

Cairo, Egypt

N/A

Telecommunications

N/A

Nov 2016 to Nov 2017 (1 year)
Customer Service Representative at Teleperformance Egypt

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

N/A


Company Details

Teleperformance Egypt

Cairo, Egypt

N/A

Outsourcing/Offshoring

N/A

Sep 2016 to Oct 2016 (1 month)

Education

BA in Law

Education Details

BA

Law

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2011 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmed Esmat Experimental Language School

Egypt

2011

A / Excellent / 85 -100%

N/A

Ahmed Esmat Experimental Language School
2011
Jobseeker photo

Profile Skills and Keywords

ActivitiesArabicCoffeeCollecting NotebooksCraftingCustomer ServiceCustomer Service RepresentativeDoodlingElectronicsEnglishFashionFrenchFun ProjectsHR SpecialistHard WorkerHuman ResourcesInnovativeInternational Account AdvisorInternet SearchLawLeaderLeather CraftingMaking AccessoriesMicrosoft OfficeMusicOffshoringOutsourcingPeoplePinterestPizzaPlacesPositive PeopleProblem SolverRecruitment And StaffingSocialStationarySupportTechnologyTelecommunicationsTraining And CoachingVodafone International ServicesWatercoloringWorking Out

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet Search

Internet Search

: Intermediate

: Medium

:

3-5 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Making Accessories

Making Accessories

: Advanced

: High

:

3-5 years

Crafting

Crafting

: Intermediate

: Extreme - I love it!

:

1-3 years

Leather crafting

Leather crafting

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Hard worker, Problem Solver, Innovative, Social

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