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Amira Salama SaadCoronavirus • Immediate Start

Executive MBA

Giza, Egypt
  • Customer Service
  • Customer Satisfaction
  • Communication
  • Team Work
  • Customer Experience

Work Experience

  • Customer service senior Officer at Export development bank of Egypt

    Jan 2017 to Jan 2019 · 2 Years
  • Customer Service Officer at Export Development Bank of Egypt

    Jan 2013 to Dec 2016 · 3 Years 11 Months
  • Operations specialist at Export development bank of Egypt

    Sep 2006 to Dec 2012 · 6 Years 3 Months

Education

  • Executive MBA in Leadership

    Alexandria University (ALEXU) - Egypt 2011 to 2013 · 2 Years
  • Bachelor's Degree in Accounting

    Alexandria University (ALEXU) - Egypt 2003 to 2006 · 3 Years
  • High School - Thanaweya Amma

    El Manar - Egypt 2002

Skills
Tools and Fields of Expertise

  • Customer Service
  • Customer Satisfaction
  • Communication
  • Team Work
  • Customer Experience
  • Microsoft Office
  • Market Research
  • Banking Operations

Languages

  • Arabic

    Fluent
  • English

    Fluent
  • French

    Intermediate

Training & Certifications

  • Leadership :program: Team Dynamics

    EBI · 2015
  • ICDL

    2009
  • Customer Service, Money Laundering , Fraud and forgery of money and documents

    EBI · 2006
  • oracle Intro

    AAST · 2006
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