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ahmed hussein

Customer Service at Ezz Steel

Sheikh Zayed, Giza, Egypt

Work Experience

  • Customer Service

    Ezz Steel

    Nov 2023 - Present -1 yr, 2 months

    Egypt

    • Job Details:Provided prompt and effective support to clients by addressing inquiries, resolving issues, and coordinating with production and logistics teams to ensure smooth order processing and delivery.

  • Sales Person

    Gemma Ceramics

    Oct 2022 - Oct 2023 -1 yr

    Egypt

    • Job Details:Delivered exceptional customer service by receiving client inquiries, addressing feedback, and coordinating with production and technical teams to ensure timely order fulfillment. Managed client renewals and proactively resolved issues to maintain high customer satisfaction and loyalty. Prepared and followed up on sales quotations, contracts, and order confirmations.

    • Education

    • Bachelor's Degree in Mechanical Engineering

      Institute of Aviation Engineering and Technology (IAET)

      Jan 2021 - Jan 2026 - 5 yr

    Skills

    • SolidWorks
    • AutoCAD
    • Revit
    • Meta business suite
    • Canva
    • office

    Languages

    • English

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