Yahya Sadeq

Radio Access Back Office Engineer at Vodafone Egypt

Giza, Egypt

Vodafone Egypt

Mar 2024 - Present -1 yr, 6 months

Egypt

Job Details:Scripting using AMOS Linux tool to configure network nodes, collaborating with performance monitoring & radio optimization teams to ensure optimal network KPIs. Escalated incidents review and support to resolve issues or escalate to relevant teams. Leading shifts among colleagues to enhance productivity and team efficiency. Advanced support for maintenance teams through email and phone communication. Centralized nodes monitoring and their connections to the network core, investigating outages, and keeping track of logs to avoid any impact after a planned activity.

Vodafone Egypt

May 2023 - Mar 2024 -10 months

Egypt

Job Details:Expertise in different site configurations using Ericsson’s network management tools on Linux servers. L1 troubleshooting of various issues across sites, redirecting them to the appropriate teams for resolution and escalating to L2 when needed. On-call support to field engineers, ensuring timely assistance and problem-solving. Utilize BMC Remedy to manage and troubleshoot incidents, ensuring seamless service management within SLAs. Monitoring of network sites using IBM Netcool/Omnibus, promptly investigating and reporting outages to relevant teams to minimize downtime. Oversee planned activities at network sites, offering support as needed to ensure no adverse post-activity impact.

Bachelor's Degree in Communication and Electronics Engineering
Cairo University (CU)
Jan 2021