
Wael Roushdy ElHossainy
MCITP -MCP -MCSA-MCSE-MCTS-CCNA-VM Ware-Office 365 - Paas -Iaas - Saas
Shorouk City, Cairo, EgyptWork Experience
Group IT ManagerFull Time
STI Group
Dec 2020 - Present -4 yrs, 6 months
Egypt , Cairo
- Job Details:Manage Technical 1st & 2nd Support Teams • Plan, coordinate, and implement network security measures to protect data, software, and hardware • Set goals for performance and deadlines in ways that comply with company’s plans and vision • Organize workflow and ensure that employees understand their duties or delegated tasks • Monitor employee productivity and provide constructive feedback and coaching • Receive complaints and resolve problems • Redesigned infrastructure and implement new technologies • Pass on information from upper management to employees and vice versa • Mange and Edit Budget • Prepare and submit performance reports • Decide on reward and promotion based on performance • Ensure adherence to legal and company policies and procedures • Maintain timekeeping and personnel records • Develop, document, and maintain installation and configuration procedures. • Manage, configure and install new /existing firewalls/routers, managed switches, wireless access points Servers.
Sr. System & Network AdministratorFull Time
Net Pulse
Aug 2018 - Oct 2020 -2 yrs, 2 months
- Job Details:• Manage Active Directory, DNS, and DHCP servers • Install & configure computer H/W operating systems and applications, • Monitor and maintaining computer systems and networks. & Troubleshoot system and network problems, diagnose, and solve hardware or software faults. • Provide support rollout of new applications. Including procedural documentation relevant reports. • Set up new user accounts and profiles and dealing with password and profile issues, both hosts and virtual servers. • Security software and End Point solutions plus other security related technologies • Administrating all IT Systems & Hardware& VPN tunnel. • Manage firewalls and WiMAX and Microwave connectivity solutions.
Sanior System AdministratorFull Time
- Job Details:Administrating Infrastructure (WAN and 4G and LAN connectivity routers - Microsoft related technologies: Windows sever, Virtualization technologies: ESXI 6, and Microsoft. Hyper V. Remote access solution support, VPN, Remote desktop services. Data backups including designing, implementation & documentation. Advises and recommends in the area of infrastructure design, capacity Monitors server logs to view trends and anticipate future server /disk drive issues; configures new severs, both hosts and virtual servers. Security software and End Point solutions plus other security related technologies
IT System AdministratorFull Time
A101 L.L.C
Oct 2015 - Nov 2016 -1 yr, 1 month
Egypt , Cairo
- Job Details:Maintain all local software and hardware licensing to ensure conformance Manage Regional IT Support, IT Helpdesk Teams Maintain server, upgrade, secure, system backups and disaster recovery preparation Administrating all IT Systems & Hardware. Establishing and ensuring the continuity of network & internet connections for stores, warehouse and HQ Defining and implementing IT H/W and network standards Providing the Second Level Support Recommend software and hardware solutions comprising of upgrades and new acquisitions.
Education
BSC Bussnis Administration in Bussnis Administration
SPECIALIZED STUDIES ACADEMYJan 2002 - Jan 2006 - 4 yr
Achievements
DEC 2016 - Feb 2017 \ Aluminum tube: Rebuild Domain Environment and migrate all Systems and data and create Disaster plan. Mar 2016 \ United Gas Derivatives Company (UGDC) | Egypt Oil & Gas: Infrastructure Auditing for Security systems & high availability for Servers and Exchange 2010. AUG 2018 Net Pulse Networks Management Designed & Established Fully Infrastructure (Servers - Network – Firewalls - VPN – on premise - cloud)
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Sophos xg
Sophos·2021Office365
NA·2015Vm Ware / Esxi
NA·2015CCNA
2012MCTS
2012MCITP
2012MCSA
2012Cisco ITS
2009Cisco ITE
2009