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Wael Roushdy ElHossainy

MCITP -MCP -MCSA-MCSE-MCTS-CCNA-VM Ware-Office 365 - Paas -Iaas - Saas

Shorouk City, Cairo, Egypt

Work Experience

  • Group IT ManagerFull Time

    STI Group

    Dec 2020 - Present -4 yrs, 6 months

    Egypt , Cairo

    • Job Details:Manage Technical 1st & 2nd Support Teams • Plan, coordinate, and implement network security measures to protect data, software, and hardware • Set goals for performance and deadlines in ways that comply with company’s plans and vision • Organize workflow and ensure that employees understand their duties or delegated tasks • Monitor employee productivity and provide constructive feedback and coaching • Receive complaints and resolve problems • Redesigned infrastructure and implement new technologies • Pass on information from upper management to employees and vice versa • Mange and Edit Budget • Prepare and submit performance reports • Decide on reward and promotion based on performance • Ensure adherence to legal and company policies and procedures • Maintain timekeeping and personnel records • Develop, document, and maintain installation and configuration procedures. • Manage, configure and install new /existing firewalls/routers, managed switches, wireless access points Servers.
  • Sr. System & Network AdministratorFull Time

    Net Pulse

    Aug 2018 - Oct 2020 -2 yrs, 2 months

    • Job Details:• Manage Active Directory, DNS, and DHCP servers • Install & configure computer H/W operating systems and applications, • Monitor and maintaining computer systems and networks. & Troubleshoot system and network problems, diagnose, and solve hardware or software faults. • Provide support rollout of new applications. Including procedural documentation relevant reports. • Set up new user accounts and profiles and dealing with password and profile issues, both hosts and virtual servers. • Security software and End Point solutions plus other security related technologies • Administrating all IT Systems & Hardware& VPN tunnel. • Manage firewalls and WiMAX and Microwave connectivity solutions.
  • Sanior System AdministratorFull Time

    Baraka

    Jul 2017 - Jul 2018 -1 yr

    Egypt

    • Job Details:Administrating Infrastructure (WAN and 4G and LAN connectivity routers - Microsoft related technologies: Windows sever, Virtualization technologies: ESXI 6, and Microsoft. Hyper V. Remote access solution support, VPN, Remote desktop services. Data backups including designing, implementation & documentation. Advises and recommends in the area of infrastructure design, capacity Monitors server logs to view trends and anticipate future server /disk drive issues; configures new severs, both hosts and virtual servers. Security software and End Point solutions plus other security related technologies
  • IT System AdministratorFull Time

    A101 L.L.C

    Oct 2015 - Nov 2016 -1 yr, 1 month

    Egypt , Cairo

    • Job Details:Maintain all local software and hardware licensing to ensure conformance Manage Regional IT Support, IT Helpdesk Teams Maintain server, upgrade, secure, system backups and disaster recovery preparation Administrating all IT Systems & Hardware. Establishing and ensuring the continuity of network & internet connections for stores, warehouse and HQ Defining and implementing IT H/W and network standards Providing the Second Level Support Recommend software and hardware solutions comprising of upgrades and new acquisitions.
  • Education

    • BSC Bussnis Administration in Bussnis Administration

      SPECIALIZED STUDIES ACADEMY

      Jan 2002 - Jan 2006 - 4 yr

    Achievements

    DEC 2016 - Feb 2017 \ Aluminum tube: Rebuild Domain Environment and migrate all Systems and data and create Disaster plan. Mar 2016 \ United Gas Derivatives Company (UGDC) | Egypt Oil & Gas: Infrastructure Auditing for Security systems & high availability for Servers and Exchange 2010. AUG 2018 Net Pulse Networks Management Designed & Established Fully Infrastructure (Servers - Network – Firewalls - VPN – on premise - cloud)

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Sophos xg

      Sophos·2021
    • Office365

      NA·2015
    • Vm Ware / Esxi

      NA·2015
    • CCNA

      2012
    • MCTS

      2012
    • MCITP

      2012
    • MCSA

      2012
    • Cisco ITS

      2009
    • Cisco ITE

      2009
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