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Umr Gamal Elmshayekh

Customer Support Representative at Arab Bank

Shebin Alkom, Monufya, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Arab Bank

    May 2022 - Present -3 yrs, 1 month

    • Customer Service RepresentativeFull Time

      Network Egypt Company

      Dec 2019 - Feb 2020 -2 months

      Egypt , Monufya

      • Job Details:Responsibilities : Maintaining a positive, empathetic and professional attitude toward customers at all times. Help customers with their technical issues . Providing feedback on the efficiency of the customer service process.

      • Education

      • Faculty of Commerce in Accounting

        MOUNFIA UNIVERSITY

        Jan 2016 - Jan 2020 - 4 yr

      Skills

      • technical support - troubleshooting mobiles problems
      • Microsoft Office
      • Customer Service
      • apple expert
      • android expert

      Languages

      • Arabic

        Fluent

      • English

        Advanced
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