Basic Info

Taher Elwishy

3 years

Cairo Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

Shift supervisor at Americana

Experience Details

Shift supervisor

Hospitality/Hotels/Food Services

Manager

- HR Basic ( salaries and benefits )
- Cash Control ( P&L, achievement target and increase sales )
- Customer Mania ( Follow Yes behavior for each Customer and we will go behind customer expectation
- Cleanliness & Food Safety ( Food Contamination, Dangerous Zone, Food Safety Advices, Employees Food Safety Procedures and Employees Illness Policy)
- Emergency Situations
- Product Quality ( Prepare identical product to world standards).
- Daily Inventory ( products analysis and wasting percentage )
- Shift Labour
- Open, Shift change and Closing
- Putting it all Together
- Safety & Security ( Opening & Closing Restaurant Safe and First Aid Kit )


Company Details

Americana (multinational)

Saudi Arabia

More than 1000 employees

Food and Beverage Production

N/A

Nov 2013 to May 2016 (2 years 6 months)
Call center agent at Mobinil

Experience Details

Call center agent

Customer Service/Support

Entry Level

N/A


Company Details

Mobinil

Egypt

N/A

Consumer Services

N/A

Sep 2011 to Mar 2013 (1 year 6 months)

Achievements


Customer service representative at mobinil

Education

Bachelor's Degree in Law

Education Details

Bachelor's Degree

Law

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2003 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

abu zahra

Egypt

2003

C / Good / 65 - 75%

N/A

abu zahra
2003

Certifications

Certificate details

Communication skills

Nov 2011

N/A

N/A

N/A

Mobinil

N/A

Training and Courses

Training/Course Details

Communication skills

Nov 2011

Mobinil

N/A

Training/Course Details

Developing Champions

Nov 2014

Americana

N/A

Training/Course Details

LAS (Leading A Shift)

Nov 2014

Americana

N/A

This profile is outdated!
Last update more than 10 months ago.

Jobseeker photo

Profile Skills and Keywords

AmericanaAnalyticalArabicCall Center AgentCommunication SkillsConsumer ServicesCustomer ServiceDeveloping ChampionsEnglishFood And Beverage ProductionFood And BeveragesFood ServicesHard WorkerHospitalityInternetLAS (Leading A Shift)LawLeaderMicrosoft OfficePersistentProblem SolverReadingRestaurantsShift SupervisorSoccerSupportSwimming

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Restaurants

Restaurants

: Expert

: Extreme - I love it!

:

1-3 years

Food and beverages

Food and beverages

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Leader, Hard worker, Problem Solver, Persistent

Online Presence

https://m.facebook.com/taher.elwishy?ref=bookmarks

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