Basic Info

Taher Elwishy

3 years

Cairo Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

Shift supervisor at Americana

Experience Details

Shift supervisor

Hospitality/Hotels/Food Services

Manager

- HR Basic ( salaries and benefits )
- Cash Control ( P&L, achievement target and increase sales )
- Customer Mania ( Follow Yes behavior for each Customer and we will go behind customer expectation
- Cleanliness & Food Safety ( Food Contamination, Dangerous Zone, Food Safety Advices, Employees Food Safety Procedures and Employees Illness Policy)
- Emergency Situations
- Product Quality ( Prepare identical product to world standards).
- Daily Inventory ( products analysis and wasting percentage )
- Shift Labour
- Open, Shift change and Closing
- Putting it all Together
- Safety & Security ( Opening & Closing Restaurant Safe and First Aid Kit )


Company Details

Americana (multinational)

Saudi Arabia

More than 1000 employees

Food and Beverage Production

N/A

Nov 2013 to May 2016 (2 years 6 months)
Call center agent at Mobinil

Experience Details

Call center agent

Customer Service/Support

Entry Level

N/A


Company Details

Mobinil

Egypt

N/A

Consumer Services

N/A

Sep 2011 to Mar 2013 (1 year 6 months)

Achievements


Customer service representative at mobinil

Education

Bachelor's Degree in Law

Education Details

Bachelor's Degree

Law

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2003 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

abu zahra

Egypt

2003

C / Good / 65 - 75%

N/A

abu zahra
2003

Certifications

Certificate details

Communication skills

Nov 2011

N/A

N/A

N/A

Mobinil

N/A

Training and Courses

Training/Course Details

Communication skills

Nov 2011

Mobinil

N/A

Training/Course Details

Developing Champions

Nov 2014

Americana

N/A

Training/Course Details

LAS (Leading A Shift)

Nov 2014

Americana

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AmericanaAnalyticalArabicCall Center AgentCommunication SkillsConsumer ServicesCustomer ServiceDeveloping ChampionsEnglishFood And Beverage ProductionFood And BeveragesFood ServicesHard WorkerHospitalityInternetLAS (Leading A Shift)LawLeaderMicrosoft OfficePersistentProblem SolverReadingRestaurantsShift SupervisorSoccerSupportSwimming

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Restaurants

Restaurants

: Expert

: Extreme - I love it!

:

1-3 years

Food and beverages

Food and beverages

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Leader, Hard worker, Problem Solver, Persistent

Online Presence

https://m.facebook.com/taher.elwishy?ref=bookmarks

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