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Tarek Mohamed Abd Elsalam

Quality Assurance Expert at Advansys-ESC

Basatin, Cairo, Egypt

Work Experience

  • Quality Assurance ExpertFull Time

    Advansys-ESC

    Feb 2021 - Present -4 yrs, 4 months

    Egypt , Cairo

    • Job Details:• Manage and ensure ISO9001:2015 Certification implementation and compliance. • Coaching QA team on Audit methodology and actions handling. • Conduct internal reviews on QA team to ensure all ISO requirements are fulfilled and identifying any gaps or opportunities for improvement. • Leading ISO 27001 (Information Security Management) Implementation. • Working on live connections for PowerBi data sources as applicable (Using APIs, connecting to database table or online excel files) • Working with other departments generating excel files with complex functions or excel VBA macros to facilitate work and increase performance. • In addition to the same rules as QA advisor but with different workload distribution
  • Quality Assurance AdvisorFull Time

    Advansys-ESC

    Apr 2018 - Feb 2021 -2 yrs, 10 months

    Egypt , Cairo

    • Job Details:Job Functions (Performance Management) • Works closely with QA manager to establish a continuous performance reporting system. • Assists in Creating performance indicators and dashboards for operational services. • Tracks, Measures and analyzes company/Department performance measurements set to identify performance improvement opportunities. • Develops appropriate techniques to gather data, streamlining and automating to the most prudent use possible. • Develops the skills of the data support staff and other quality/operations staff in collecting, analyzing, and reporting information. • Ensures accurate data is collected on a timely basis, regular reports on progress are distributed, and makes recommendations for future improvements based on data. • Using Microsoft Power BI to represent Quality DB. • Maintains a database of all relevant measures per department. • Conducts root cause analysis and come up with corrective actions as required. • Works collaboratively with other staff, leaders, and managers to continuously improve data accuracy and improve measurement process. Job Functions (Quality Management) • Manage and ensure ISO9001:2015 Certification implementation and compliance. • Participation in both internal and external audits. • Participate in defining Company Process & Quality standards. • Evaluate performed software project activities against defined Process & standards through conducting scheduled audits on running projects with Project leader and team members to ensure their compliance with Advansys-ESC processes, templates, and standards • Detect and report deviations, non-compliance, & quality risks resulting from software quality audits. • Track & follow up on deviations and detected issues till closure. • Conduct Orientation session to newcomers aiming at increasing awareness about quality assurance activities • Work as a guide and make awareness sessions for the company employees on ISO9001:2015 standard.
  • Senior Quality Assurance EngineerFull Time

    Etisalat Misr

    Nov 2016 - Apr 2018 -1 yr, 5 months

    Egypt , Cairo

    • Job Details:• Define the required KPIs for the Business, Functional, Process and Strategy dashboards. • Implement detailed processes and procedures for key business activities. • Performs audit procedures, including identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting processes and procedures. • Evaluates data gathered from multiple sources, reconciles differences, and ensures consistent approaches, data interpretation, and results measurements. • Perform a complete gap analysis for the seriously lagging KPIs. • Raise improvement projects to enhance the weak performance areas. • Finalize a complete Performance Management System & Define with key stakeholders a set of KPIs to monitor & track the technical team performance. • Effectively monitor compliance and performance management systems and targets. • Support the development of stretch targets that enable the organization to become an outstanding provider of service.
  • Quality Assurance EngineerFull Time

    Etisalat

    Jan 2016 - Nov 2016 -10 months

    Egypt , Cairo

    • Job Details:• Measuring achieved target for different technical sections against predefined indicators to be used or their annual appraisal. • Complete the monthly & EOY targets for technical KPIs and create evaluation mechanisms to support performance measurement system. • Perform several analyses to define dependencies & correlations between different KPIs. • Define the different ways of validating the reported actual values per KPIs. • Collect, consolidate & communicate all actions raised up during the review meetings following up on the actions execution. • Prepare Process/Business Performance Dashboards.
  • Education

    • B.Eng. in Electronics And Communications

      Cairo University (CU)

      Jan 2004 - Jan 2009 - 5 yr

    • High School - Thanaweya Amma

      ibrahimya

      Jan 2004 

    Skills

    • quality
    • Monitoring
    • ISO 9000
    • Microsoft Office
    • Analysis
    • Data Analysis
    • Computer Skills
    • excel
    • ISO 9001
    • Quality Management
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    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • Udacity Data Analysis Professional

      Udacity·2021
    • Udacity Data Analysis Challenger

      Udacity·2021
    • ITIL Foundation

      Egybyte·2019
    • ITIL Foundation

      2019
    • ISO 9001:2015 Lead Auditor

      SGS·2017
    • ISO 9001:2015 Lead Auditor

      SGS·2017
    • Lean Six Sigma Green Belt

      2016
    • Fair Knowledge of Security Systems

      ICOTEGYPT·2014
    • Fair Knowledge of CCNP Switching and MPLS

      Self Study·2014
    • CCNP Routing

      Self Study·2014
    • ISO 9001:2008 Lead Auditor

      Egyptian-Association-For-Quality ·2013
    • ISO 9001:2008 Lead Auditor Course

      Egyptian-Association-For-Quality·2013
    • MCITP: Enterprise Administrator (Windows Server 2008 R2)

      ITDATA·2012
    • Linux Administration Fundamentals

      ITGATE Academy·2012
    • CCNA

      Cisco·2011
    • Cisco IT Essentials

      ITGATE Academy·2011
    • CCNA

      ITGATE Academy·2011
    • ICDL

      ICDL·2007
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