
Tarek Mohamed Abd Elsalam
Quality Assurance Expert at Advansys-ESC
Basatin, Cairo, EgyptWork Experience
Quality Assurance ExpertFull Time
Advansys-ESC
Feb 2021 - Present -4 yrs, 4 months
Egypt , Cairo
- Job Details:• Manage and ensure ISO9001:2015 Certification implementation and compliance. • Coaching QA team on Audit methodology and actions handling. • Conduct internal reviews on QA team to ensure all ISO requirements are fulfilled and identifying any gaps or opportunities for improvement. • Leading ISO 27001 (Information Security Management) Implementation. • Working on live connections for PowerBi data sources as applicable (Using APIs, connecting to database table or online excel files) • Working with other departments generating excel files with complex functions or excel VBA macros to facilitate work and increase performance. • In addition to the same rules as QA advisor but with different workload distribution
Quality Assurance AdvisorFull Time
Advansys-ESC
Apr 2018 - Feb 2021 -2 yrs, 10 months
Egypt , Cairo
- Job Details:Job Functions (Performance Management) • Works closely with QA manager to establish a continuous performance reporting system. • Assists in Creating performance indicators and dashboards for operational services. • Tracks, Measures and analyzes company/Department performance measurements set to identify performance improvement opportunities. • Develops appropriate techniques to gather data, streamlining and automating to the most prudent use possible. • Develops the skills of the data support staff and other quality/operations staff in collecting, analyzing, and reporting information. • Ensures accurate data is collected on a timely basis, regular reports on progress are distributed, and makes recommendations for future improvements based on data. • Using Microsoft Power BI to represent Quality DB. • Maintains a database of all relevant measures per department. • Conducts root cause analysis and come up with corrective actions as required. • Works collaboratively with other staff, leaders, and managers to continuously improve data accuracy and improve measurement process. Job Functions (Quality Management) • Manage and ensure ISO9001:2015 Certification implementation and compliance. • Participation in both internal and external audits. • Participate in defining Company Process & Quality standards. • Evaluate performed software project activities against defined Process & standards through conducting scheduled audits on running projects with Project leader and team members to ensure their compliance with Advansys-ESC processes, templates, and standards • Detect and report deviations, non-compliance, & quality risks resulting from software quality audits. • Track & follow up on deviations and detected issues till closure. • Conduct Orientation session to newcomers aiming at increasing awareness about quality assurance activities • Work as a guide and make awareness sessions for the company employees on ISO9001:2015 standard.
Senior Quality Assurance EngineerFull Time
Etisalat Misr
Nov 2016 - Apr 2018 -1 yr, 5 months
Egypt , Cairo
- Job Details:• Define the required KPIs for the Business, Functional, Process and Strategy dashboards. • Implement detailed processes and procedures for key business activities. • Performs audit procedures, including identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting processes and procedures. • Evaluates data gathered from multiple sources, reconciles differences, and ensures consistent approaches, data interpretation, and results measurements. • Perform a complete gap analysis for the seriously lagging KPIs. • Raise improvement projects to enhance the weak performance areas. • Finalize a complete Performance Management System & Define with key stakeholders a set of KPIs to monitor & track the technical team performance. • Effectively monitor compliance and performance management systems and targets. • Support the development of stretch targets that enable the organization to become an outstanding provider of service.
Quality Assurance EngineerFull Time
Etisalat
Jan 2016 - Nov 2016 -10 months
Egypt , Cairo
- Job Details:• Measuring achieved target for different technical sections against predefined indicators to be used or their annual appraisal. • Complete the monthly & EOY targets for technical KPIs and create evaluation mechanisms to support performance measurement system. • Perform several analyses to define dependencies & correlations between different KPIs. • Define the different ways of validating the reported actual values per KPIs. • Collect, consolidate & communicate all actions raised up during the review meetings following up on the actions execution. • Prepare Process/Business Performance Dashboards.
Education
B.Eng. in Electronics And Communications
Cairo University (CU)Jan 2004 - Jan 2009 - 5 yr
High School - Thanaweya Amma
ibrahimyaJan 2004
Skills
- quality
- Monitoring
- ISO 9000
- Microsoft Office
- Analysis
- Data Analysis
- Computer Skills
- excel
- ISO 9001
- Quality Management
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Languages
English
FluentArabic
Fluent
Training & Certifications
Udacity Data Analysis Professional
Udacity·2021Udacity Data Analysis Challenger
Udacity·2021ITIL Foundation
Egybyte·2019ITIL Foundation
2019ISO 9001:2015 Lead Auditor
SGS·2017ISO 9001:2015 Lead Auditor
SGS·2017Lean Six Sigma Green Belt
2016Fair Knowledge of Security Systems
ICOTEGYPT·2014Fair Knowledge of CCNP Switching and MPLS
Self Study·2014CCNP Routing
Self Study·2014ISO 9001:2008 Lead Auditor
Egyptian-Association-For-Quality ·2013ISO 9001:2008 Lead Auditor Course
Egyptian-Association-For-Quality·2013MCITP: Enterprise Administrator (Windows Server 2008 R2)
ITDATA·2012Linux Administration Fundamentals
ITGATE Academy·2012CCNA
Cisco·2011Cisco IT Essentials
ITGATE Academy·2011CCNA
ITGATE Academy·2011ICDL
ICDL·2007