Basic Info

Tabark Elrahman Saber

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

ADSL Provisioning Engineer at Noor Data Networks

Experience Details

ADSL Provisioning Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

N/A


Company Details

Noor Data Networks

Cairo, Egypt

101-500 employees

Internet/E-commerce, Information Technology Services

www.noor.net

Nov 2016 to present (9 months)
ADSL NOC Engineer at Noor Data Networks

Experience Details

ADSL NOC Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

N/A


Company Details

Noor Data Networks

Cairo, Egypt

101-500 employees

Internet/E-commerce, Information Technology Services

noor.net

Apr 2016 to Nov 2016 (7 months)
Technical support specialist at TEData

Experience Details

Technical support specialist

IT/Software Development, Engineering - Telecom/Technology

Entry Level

Deliver service and support to end-users using an operating automated call distribution phone software, via remote connection or over the Internet.

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services

Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.

Diagnose and resolve technical hardware and software issues involving internet connectivity.

Follow standard processes and procedures.

Identify and escalate priority issues per Client specifications.

Accurately process and record call transactions using a computer and designated tracking software.

Follow up and make scheduled call backs to customers where necessary.


Company Details

TEData

Cairo, Egypt

More than 1000 employees

Telecommunications

http://www.tedata.net/

Mar 2015 to Sep 2015 (6 months)

Education

BSc in Communication and Electronics Engineering

Education Details

BSc

Communication and Electronics Engineering

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ebn khaldoon

Egypt

2009

A / Excellent / 85 -100%

N/A

ebn khaldoon
2009

Certifications

CCNA
Feb 2016

Certificate details

CCNA

Feb 2016

1000 out of 1000

N/A

N/A

Cisco

N/A

CCNP Route
Apr 2017

Certificate details

CCNP Route

Apr 2017

947 out of 1000

N/A

N/A

Cisco

N/A

Training and Courses

Training/Course Details

CCENT

Jan 2015

Self Study

N/A

Training/Course Details

CCNA

Sep 2015

Self Study

N/A

Training/Course Details

CCNP Route

Feb 2017

Self Study

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ADSL NOC EngineerADSL Provisioning EngineerAdaptiveArabicC/C++CCENTCCNACCNP RouteCisco IOSCommunication And Electronics EngineeringE-commerceElectronicsEnglishFlexibleHard WorkerITInformation Technology (IT)Information Technology ServicesInternetLinuxMatlabNetworksPlannerProblem SolverSoftware DevelopmentSupportiveTechnical Support SpecialistTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Tools and Technologies

Cisco IOS

Cisco IOS

: Advanced

: Extreme - I love it!

:

Less than 1 year

C/C++

C/C++

: Advanced

: Extreme - I love it!

:

1-3 years

Matlab

Matlab

: Advanced

: Extreme - I love it!

:

1-3 years

Information Technology (IT)

Information Technology (IT)

: Advanced

: Extreme - I love it!

:

1-3 years

linux

linux

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Networks

Networks

: Advanced

: Extreme - I love it!

:

1-3 years

Electronics

Electronics

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Hard worker, Problem Solver, Flexible / Adaptive, Supportive

Online Presence

www.linkedin.com/in/tabark-saber

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