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Sarah Mostafa ElgindyCoronavirus • Immediate Start

Travel consultant ( Customer service support )

Cairo, Egypt
  • CRM
  • Customer Support
  • Customer Care
  • computer
  • Computer Skills

Work Experience

  • Travel consultant ( Customer service support ) at Seera Group

    Jan 2017 to Nov 2019 · 2 Years 10 Months
  • Sales & Ticketing agent at A.I.C Travel

    May 2016 to Jan 2017 · 8 Months
  • Sales & Ticketing agent at X Golden

    Jan 2016 to May 2016 · 4 Months
  • Sales & Ticketing agent at Egyptair

    Internship
    Jul 2015 to Aug 2015 · 1 Month

Education

  • Bachelor of Commerce in Accounting

    Future Academy - Egypt 2011 to 2015 · 4 Years

Skills
Tools and Fields of Expertise

  • CRM
  • Customer Support
  • Customer Care
  • computer
  • Computer Skills
  • Contact Center
  • Call center agent
  • Communication skills
  • Email skills
  • Soft Skills
  • Multi-Tasking
  • Ticketing
  • Amadeus gds
  • English
  • freshdesk
  • Microsoft Office
  • Zendesk

Languages

  • English

    Fluent

Training & Certifications

  • Amadeus Advanced

    Amadeus Egypt · 2016
  • Amadeus

    Egyptair training center · 2015
  • Basic fare and ticketing

    Egyptair training center · 2015
  • English business

    Egyptair training center · 2015
  • Customer service

    Egyptair training center · 2015
  • Microsoft Outlook

    Egyptair training center · 2015
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