Basic Info

Sally Saher

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Call Agent at ITOriented Call Center

Experience Details

Call Agent

Sales/Retail

Entry Level

As an offshore call agent, learning how to deal with foreigners has been a must. Besides, learning how to help senior American citizens get their medical needs and supplies through their medical insurance has been a necessity to get the job done.
It has been a challenge to become efficient while dealing with Americans and handling the technical processes to get the sales made. Cooperation with the whole team enabled us to achieve our target. I was promoted as a team leader after three months of working. That makes me so proud and gives me the confidence that no matter how difficult the job is, as any job can be easily done.


Company Details

ITOriented Call Center

Cairo, Egypt

11-50 employees

Telecommunications

itoriented.com

Jul 2015 to Jan 2016 (6 months)

Education

BA in English

Education Details

BA

English, French

Faculty of Al-alsun, Ain Shams University, Egypt

B / Very Good / 75 - 85%

Poetry, Drama, Novel, Linguistics, Translation, Culture, Conversation, Academic Writing, Reading and Listening.

N/A

Faculty of Al-alsun, Ain Shams University
2013 - 2016
This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ActingAdaptiveAnalyticalArabicBusiness DevelopmentCall AgentCooperationEnglishEqualityFlexibleFrenchLeaderLearningMicrosoft OfficePresentationPresenterProblem SolverRetailSalesSingingSocializingTeachingTelecommunicationsTranslation

Self-assesed Skills

Languages

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Fields of Expertise

translation

translation

: Advanced

: Extreme - I love it!

:

Less than 1 year

Teaching

Teaching

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Leader, Presenter, Problem Solver, Flexible / Adaptive

Online Presence

www.linkedin.com/in/sally-saher-alsunianhttps://www.facebook.com/Sally.Saher.Alsunian

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