Basic Info

Salah ali

1 year

Gharbia, Egypt

Bachelor's Degree

Experienced

Work Experience

Corporate Sales Executive at Vodafone

Experience Details

Corporate Sales Executive

Sales/Retail

Experienced (Non-Manager)

· Researching and identifying sales opportunity, generating leads, target identification and classification.
· Reaching out to new customers and making presentations or pitches outlining the benefits of product/ services.
· Understanding the client requirements and then customizing the product/ services as per their needs
· Maintaining relationship with all potential and existing clients
· Ensuring proper servicing and after sales support to client


Company Details

Vodafone (multinational)

Gharbia, Egypt

More than 1000 employees

Telecommunications

N/A

Apr 2016 to present (1 year 6 months)
Guest service agent at Domina Coral Bay Hotels

Experience Details

Guest service agent

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
· Provide reports, as required, for housekeepers and management.
· Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs


Company Details

Domina Coral Bay Hotels (multinational)

South Sinai, Egypt

More than 1000 employees

Hospitality/Hotels

Www.dominacoralbay.com

Jun 2014 to Mar 2016 (1 year 9 months)
Italian instructor at Scuola viva,cmc,global education

Experience Details

Italian instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Scuola viva,cmc,global education

Cairo, Egypt

N/A

Education

N/A

Nov 2012 to Jun 2014 (1 year 7 months)
Customer service rep at Xceedcc

Experience Details

Customer service rep

Customer Service/Support

Entry Level

• Handled customers inquiries providing accurate and full information according to the contact center guidelines
• Handled effectively the needs of the customers and enhanced standards of quality for the service offered
• Resolved customer's complaints and problems


Company Details

Xceedcc

Giza, Egypt

N/A

Outsourcing/Offshoring

N/A

Jul 2012 to Mar 2013 (8 months)

Education

BA in language

Education Details

BA

language

Ain Shams University, Egypt

C / Good / 65 - 75%

Italian and English language

N/A

Ain Shams University
2007 - 2011

Training and Courses

Training/Course Details

Education for employement

Jul 2013

EFE

Business English ICT soft skills labor law c,v writing

Training/Course Details

retail and customer service

Mar 2013

AUC

N/A

Training/Course Details

entrepreneurship

May 2013

shill

HR management, sales skills, marketing, accounting

This profile is fresh!
Last update 27 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness DevelopmentCommunicatorCorporate Sales ExecutiveCustomer ServiceCustomer Service RepCustomer SupportCustomer-orientedDomina Coral Bay HotelsEducationEducation For EmployementEnglishEntrepreneurshipFood ServicesGuest Service AgentHard WorkerHospitalityHotelsItalianItalian InstructorLanguageLearningOffshoringOrganizerOutsourcingReadingRetailRetail And Customer ServiceSalesSocialSupportTeachingTelecommunicationsVodafoneWord And Excell

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Italian

Italian

: Fluent

: Fluent

: Fluent

: Advanced

English

English

: Intermediate

: Advanced

: Intermediate

: Intermediate

Tools and Technologies

word and excell

word and excell

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

teaching

teaching

: Advanced

: Extreme - I love it!

:

1-3 years

customer support

customer support

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Sales

Sales

: Beginner

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Customer-oriented, Organizer, Social

Online Presence

https://www.linkedin.com/in/salah-ali-87b41ba7/

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