POULA Bebawi Ramzy
Vendor Operations at Mrsool, KSA
Maadi, Cairo, EgyptWork Experience
Vendor OperationsFull Time
Mrsool, KSA
Jul 2024 - Present -11 months
Egypt , Cairo
- Job Details:•Increased Brand Activation: Achieved a notable increase in brand activation rates by improving processes and training partners and restaurants on effective account usage. •Reduced Delays: Decreased execution delays, contributing to enhanced partner satisfaction. •Improved Efficiency: Significantly improved operational efficiency and reduced operational issues. •Performance Analysis: Provided analytical reports that led to tangible improvements in restaurant performance. •Rapid Solutions: Reduced issue response time through proactive communication and effective collaboration.
Fleet LeadFull Time
ZoomCar Egypt
Feb 2021 - Mar 2024 -3 yrs, 1 month
Egypt , Cairo
- Job Details:fleet management, transportation operations, and maintenance centers, proficient use of tracking software, GPS systems, and data analysis, solving challenges, coupled with excellent communication and leadership skills in managing both fleet and team, as well as driver scheduling.
Education
Bachelor's Degree in Business Administration
Thebes AcademyJan 2012 - Jan 2016 - 4 yr
Achievements
I am a results-driven Vendor Operations Specialist with a talent for turning challenges into opportunities. I focus on enhancing brand activation and operational efficiency, leading to improved partner satisfaction. My strength is in translating data into actionable insights. Previously, as a Relationship Manager, I increased customer retention by 25% through personalized strategies. My experience in fleet management has equipped me to optimize operations and empower teams through effective problem-solving. Passionate about collaboration, I am committed to achieving operational excellence and delivering results that align with organizational goals.
Skills
- Coordinator
- Fleet Management
- Sales
- Data Analysis
- Retail
- Strong Communication Skills
- self motivated
- Problem Solving
- Drivers
- Supply Chain
Languages
English
Intermediate
Training & Certifications
Microsoft office specialist
Yat learning center·2019