Omar Elhaj

System Administrator (Remote)Full Time

• Job Details:• Increasing Time to Delivery/ Collaboration by introducing and • • • • • • • enabling CI/CD Pipelines using Jenkins. Increasing Customers’ Satisfaction by increasing Services Availability after implementing Zabbix monitoring tool which resulted in decreasing MTTD and MTTR. Enabling DevOps Culture in the organization by joining Developers and Operations teams into a DevOps Team, along with promoting visibility between DevOps Team members. Enabling Security best practices and culture, such as zero-trust and least privilege among Employees and within Technology items. Enabling Compliance and Governance by Centralizing Services- Authentication through OpenLDAP, where Policies can be applied to user accounts. Transform the Company Infrastructure to a more Reliable Environment using ITSM tools and practices for Services Reliability and Management. Enforcing ITSM culture in the company by Enabling and Implementing Continuous Integration and Deployment Tools, in addition to Event, Change, Monitoring, Incident, and Service Desk Management tools. Planning and Participating for Knowledge sharing and cutting-edge technologies discussions about IT Field.