Ola Alam
Social Media Moderator
Cairo, EgyptWork Experience
Vodafone UK
Apr 2023 - Apr 2024 -1 yr
- Job Details:Handled customer inquiries and provided solutions for various service-related issues. Maintained high customer satisfaction through effective communication and problem resolution. Documented customer feedback to help improve service delivery.
Lancôme
Apr 2022 - Apr 2023 -1 yr
Egypt
- Job Details:Created engaging promotional content for social media platforms. Contributed to increasing brand awareness and online sales through targeted marketing.
Apr 2021 - Present -4 yrs, 2 months
- Job Details:Managed online interactions and preserved a positive brand image across social media platforms. Monitored and responded to customer inquiries promptly and effectively. Developed community engagement strategies to boost audience participation.
Education
Bachelor's Degree in Law
Benha UniversityJan 2020 - Jan 2024 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Fluent