Basic Info

Mohammed Mashaal

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

IT Specialist at Shadypack

Experience Details

IT Specialist

Engineering - Telecom/Technology, IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Shadypack

10th of ramadan city, Egypt

101-500 employees

Computer Networking , Information Technology Services

www.shadypack.com

Apr 2016 to present (8 months)
Technical support customer service at Xceed TEdata account

Experience Details

Technical support customer service

Customer Service/Support

Entry Level

Customer service agent at (TE-DATA Account).

Job description

Respond to customer inquiries- Problems Troubleshooting


Company Details

Xceed TEdata account

cairo,, Egypt

501-1000 employees

Information Technology Services, Consumer Services

www.xceedcc.com

Jan 2016 to Apr 2016 (3 months)
IT Help Desk at Misr Computer

Experience Details

IT Help Desk

IT/Software Development

Experienced (Non-Manager)

• Installing desktop applications.
• PCs maintenance.
• Network Troubleshooting and Infrastructure maintenance.


Company Details

Misr Computer

kafr El Shiekh, Egypt

11-50 employees

Computer Software, Computer Hardware

N/A

Jan 2011 to Mar 2014 (3 years 2 months)
IT Helpdesk at Kafr El shaikh University Faculty of Engineering Egypt Communication Lap.

Experience Details

IT Helpdesk

Education/Teaching, IT/Software Development, Training/Instructor

Entry Level

• Installing desktop applications.
• Helping students using instruments in the lap.
• User skills - desktop applications such as MS Office, internet browsers applications.


Company Details

Kafr El shaikh University Faculty of Engineering Egypt Communication Lap.

kafr El Shiekh, Egypt

101-500 employees

Education

N/A

Jan 2009 to Feb 2010 (1 year 1 month)

Achievements


IT help desk in kafr el shiekh university 2009 - 2010

Education

College Diploma in Information Technology in Graphic Designer Programs From Information Technology

Education Details

College Diploma

Information Technology in Graphic Designer Programs From Information Technology

Ministry of communications in Egypt., Egypt

A / Excellent / 85 -100%

Soft skills courses • Communi

N/A

Ministry of communications in Egypt.
2014 - 2014
Electrical Engineering, Department: "Electronics Engineering and Communication Technology" in Communication and electronics

Education Details

Electrical Engineering, Department: "Electronics Engineering and Communication Technology"

Communication and electronics

Modern Academy for engineering and technology, Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Academy for engineering and technology
2003 - 2008
High School - Other

High School Details

Other

kafr el shaikh langauge school

Egypt

2003

A / Excellent / 85 -100%

N/A

kafr el shaikh langauge school
2003

Certifications

CCNA 200-120
Dec 2015

Certificate details

CCNA 200-120

Dec 2015

N/A

N/A

N/A

Cisco

N/A

Training and Courses

Training/Course Details

TOT graphic designer

Feb 2014

ITI

Soft skills communication skills HTML Adobe Dreamweaver CS6 Adobe Photoshop CS6 Adobe Illustartor CS6 Adobe Flash Animation CS6 Adobe In-design

Training/Course Details

CCNA 640-802 academy

Jan 2009

IT gate academy

N/A

Training/Course Details

CCNA 200-120 academic study

Dec 2015

IT gate academy

Valid through: 26 JAN 2019 Cisco ID: CSCO12894039 Certificate verification Number: 424004178334IPWJ

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe DreamweaverAdobe FlashAdobe IllustratorAdobe IndesignAdobe PhotoshopArabicCCNA 200-120CCNA 200-120 Academic StudyCCNA 640-802 AcademyCommunication And ElectronicsComputer HardwareComputer NetworkingComputer SoftwareConsumer ServicesCustomer ServiceEducationEnglishFishingFlexibleGraphic DesignHTMLHard WorkerITIT Help DeskIT HelpdeskIT SpecialistInformation Technology In Graphic Designer Programs From Information TechnologyInformation Technology ServicesInteractiveMarketingMicrosoft ExcelMicrosoft PowerPointMicrosoft WordNetworkNetworkingNew TechnologyPerfumsProblem SolverSoftware DevelopmentSupportSwimmingTOT Graphic DesignerTeam PlayerTechnical Support Customer ServiceTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Medium

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

Less than 1 year

Adobe Illustrator

Adobe Illustrator

: Intermediate

: Extreme - I love it!

:

1-3 years

Adobe Indesign

Adobe Indesign

: Intermediate

: High

:

Less than 1 year

Networking

Networking

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Adobe Flash

Adobe Flash

: Beginner

: High

:

Less than 1 year

Adobe Dreamweaver

Adobe Dreamweaver

: Beginner

: Little

:

Less than 1 year

HTML

HTML

: Little knowledge

: Little

:

Less than 1 year

Fields of Expertise

network

network

: Intermediate

: Extreme - I love it!

:

1-3 years

Graphic design

Graphic design

: Beginner

: High

:

1-3 years

Marketing

Marketing

: Beginner

: Medium

:

1-3 years

Key Skills

Hard worker, Problem Solver, Flexible / Adaptive, Interactive, Team Player

Online Presence

https://eg.linkedin.com/in/mohammed-mashaal-949971b4https://www.facebook.com/moh.mashaal

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