OE

Ola ElDereny

Customer Support Representative

6th of October, Giza, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Solac LLC

    Dec 2020 - Feb 2022 -1 yr, 2 months

    Egypt , Giza

    • Job Details:• Help customers located in the US by giving them information about DME products and services to ensure their satisfaction. • Interacts with customers via call to provide assistance. • Utilizes knowledge base information to answer customer’s inquiries.

    • Education

    • Bachelor's Degree in mass communications

      Modern Sciences and Arts University (MSA)

      Jan 2020 - Jan 2024 - 4 yr

    • High School - IGCSE

      PortSaid British School

      Jan 2020 

    Activities

    • Volunteer at 57357

      Volunteering

      Feb 2023 - Present -2 yrs, 4 months

    Skills

    • Microsoft Word
    • Call Center
    • Communication
    • Microsoft Excel
    • Google Adwords
    • Adobe Photoshop

    Languages

    • English

      Fluent

    • Arabic

      Fluent

    Training & Certifications

    • Digital marketing

      IOETI·2022

    • HR course

      Bright Bridge centre·2022

    • ICDL

      Bright bridge center·2022
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