FR
Ferhat Raj
Corporate Communications Executive at Alshaya Group
Kuwait City, KuwaitWork Experience
Corporate Communications Executive
Alshaya Group
Jun 2021 - Present -4 yrs, 1 month
Kuwait
- Job Details:Increased corporate website traffic and engagement by 25% through advanced functionalities and Pimcore/Unily platform optimization. Led content audits, improving information relevance and reducing duplication by 25%, enhancing user experience. Implemented robust security measures, achieving 100% adherence to IT standards. Improved response times for troubleshooting issues, achieving a 95% satisfaction rate in internal user surveys. Spearheaded the redesign of the corporate website and intranet platforms, delivering modern and visually appealing interfaces. Managed the successful launch of the Alshaya employee engagement platform mobile app across MENA, Turkey, and CEE regions, resulting in 28,000 downloads.
Mawaqaa-National Web Solutions
Jun 2016 - May 2021 -4 yrs, 11 months
Kuwait
- Job Details:Delivered 15 successful corporate and e-commerce website and mobile app projects on time and within budget. Increased client project profitability by 20% through effective scope management and resource allocation. Streamlined workflows and implemented online ticketing systems, reducing ticket resolution times by 30%. Led a team of designers, developers, and quality assurance specialists (5-10 people). Ensured the quality assurance of websites and mobile apps to be industry standard and helped customers achieve their purpose goal.
M.H. Alshaya
Mar 2013 - Jun 2016 -3 yrs, 3 months
Kuwait
- Job Details:Independently developed and deployed bilingual web applications from scratch, ensuring seamless user experiences. Provided technical support to operations and business teams, resolving issues and analyzing change requests. Upgraded web application platforms (e.g., Joomla) to enhance security and performance. Optimized website performance using GTmetrix and Google PageSpeed, resulting in a 40% reduction in page load times.
Microsolutions
Mar 2012 - Mar 2013 -1 yr
Kuwait
- Job Details:Successfully launched 10 corporate websites using a diverse tech stack, including HTML, CSS, JavaScript, PHP, and popular CMS platforms (Joomla, WordPress, Magento, OpenCart). Delivered high-quality, user-centric web solutions that consistently met client expectations.
Skills
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Languages
English
FluentArabic
Fluent