FR

Ferhat Raj

Corporate Communications Executive at Alshaya Group

Kuwait City, Kuwait

Work Experience

  • Corporate Communications Executive

    Alshaya Group

    Jun 2021 - Present -4 yrs, 1 month

    Kuwait

    • Job Details:Increased corporate website traffic and engagement by 25% through advanced functionalities and Pimcore/Unily platform optimization. Led content audits, improving information relevance and reducing duplication by 25%, enhancing user experience. Implemented robust security measures, achieving 100% adherence to IT standards. Improved response times for troubleshooting issues, achieving a 95% satisfaction rate in internal user surveys. Spearheaded the redesign of the corporate website and intranet platforms, delivering modern and visually appealing interfaces. Managed the successful launch of the Alshaya employee engagement platform mobile app across MENA, Turkey, and CEE regions, resulting in 28,000 downloads.
  • Software Project Manager

    Mawaqaa-National Web Solutions

    Jun 2016 - May 2021 -4 yrs, 11 months

    Kuwait

    • Job Details:Delivered 15 successful corporate and e-commerce website and mobile app projects on time and within budget. Increased client project profitability by 20% through effective scope management and resource allocation. Streamlined workflows and implemented online ticketing systems, reducing ticket resolution times by 30%. Led a team of designers, developers, and quality assurance specialists (5-10 people). Ensured the quality assurance of websites and mobile apps to be industry standard and helped customers achieve their purpose goal.
  • Full Stack Developer

    M.H. Alshaya

    Mar 2013 - Jun 2016 -3 yrs, 3 months

    Kuwait

    • Job Details:Independently developed and deployed bilingual web applications from scratch, ensuring seamless user experiences. Provided technical support to operations and business teams, resolving issues and analyzing change requests. Upgraded web application platforms (e.g., Joomla) to enhance security and performance. Optimized website performance using GTmetrix and Google PageSpeed, resulting in a 40% reduction in page load times.
  • Full Stack Developer

    Microsolutions

    Mar 2012 - Mar 2013 -1 yr

    Kuwait

    • Job Details:Successfully launched 10 corporate websites using a diverse tech stack, including HTML, CSS, JavaScript, PHP, and popular CMS platforms (Joomla, WordPress, Magento, OpenCart). Delivered high-quality, user-centric web solutions that consistently met client expectations.
  • Skills

    • Web Development
    • Project Management
    • HTML
    • PHP
    • CSS
    • JavaScript
    • jQuery
    • Google Analytics
    • Adobe XD
    • illustrator
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    Languages

    • English

      Fluent
    • Arabic

      Fluent
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