Farah Hassan77

B2B Sales Specialist – Egypt & KSA

• Job Details:Actively contribute to both sales and marketing operations within the company. Identify and connect with potential clients in Egypt and Saudi Arabia via LinkedIn and WhatsApp. Handle daily inquiries, provide tailored solutions, and follow up until deal closure. Coordinate internally with the warehouse to ensure product availability before confirming offers. Prepare customized quotations based on client needs and specifications. Use Odoo CRM to manage the sales pipeline, log interactions, and monitor progress. Manually share product posts across social media groups and pages to expand reach (organic campaigns). Support reporting on sales performance and client engagement metrics.

Customer Support Representative

• Job Details:Handled daily client interactions, addressing inquiries and resolving issues with professionalism and efficiency. Followed up on client payment schedules, provided reminders, and supported timely collections. Assisted in drafting and organizing contracts, ensuring accurate documentation and record-keeping. Prepared weekly reports summarizing client communications, contract statuses, and outstanding balances. Collaborated with the accounting and sales teams to clarify financial matters and support billing operations. Maintained strong client relationships through consistent follow-up and reliable support. Contributed to administrative tasks including data entry, file management, and document updates. Utilized Microsoft Office tools to manage spreadsheets, reports, and improve workflow efficiency.