Dina Khalifa

Shipping and E-commerce ManagerFull Time

• Job Details:- Managed the company's product portfolio on major e-commerce platforms, including Noon, Jumia, and Amazon. - Responsible for uploading new product listings, creating promotional campaigns, and managing online offers to drive sales. - Served as the primary liaison with platform account managers to resolve operational issues and optimize partner relationships. - Led and managed the entire shipping team, overseeing all operational stages from order processing to final delivery to ensure efficiency and accuracy. - Followed up with customers post-sale to ensure satisfaction and resolve any delivery-related concerns.

Accounting ManagerFull Time

• Job Details:- Managed daily accounting and financial operations. - Oversaw accounts payable and receivable to ensure accuracy and timely payments. - Prepared monthly financial statements and reports for management review.

Customer Care SpecialistFull Time

• Job Details:- Utilized the Odoo ERP system for efficient management of customer data and order processing. - Effectively handled customer inquiries and resolved problems, leading to improved customer satisfaction. - Performed accurate and timely data entry to maintain the customer database.