Basic Info

Victoria Neil

More than 15 years

6th october, Egypt

Diploma

Manager

Work Experience

Business Excellence Manager at Majid Al Futtaim

Experience Details

Business Excellence Manager

Operations/Management, Human Resources, Project/Program Management

Manager

-Secure a Vision and Values led culture to create a "Great place to work" for Ski Egypt
-Ensure processes are in place to secure the MAF leadership model
-Develop a staff planning strategy and secure processes to maximise retention and reduce labour costs.
-Evaluate and update job descriptions and appraisilots scheme by completing job analysis, aligning with company policies and procedures.
-Collaborate with Senior Managers and consultants in the development of a 2yrs business strategy.
-Securing a "A Great Place to play" for the guest, by driving standards through business and people KPI management.
-Develop recruitment and career implementation strategy to secure business succession needs.
-Create, implement and monitor the learning and development strategy including testing and evaluating processes.
-Develop and secure a cross-training and refresher strategy whilst building solid cross-functional department programs.
-Establish competency levels according to the statuary authorities, manufacturers and organisations requirements.
-Create, develop and secure standard operational procedures for global Ski
-Create brand direction for global Ski - leasing with the Country Marketing Manager and Country Manager in pursuit of MAF being the employer of choice in Egypt.
-Ensure compliance in Risk assessment deliverables and unify processes.
-Implementation and roll out of a guest experience project "Global coalition team"


Company Details

Majid Al Futtaim

Cairo, Egypt

More than 1000 employees

Entertainment , Retail, Construction - Residential & Commercial/Office

N/A

Aug 2015 to present (1 year 4 months)
Human Resource Manager at IKEA

Experience Details

Human Resource Manager

Human Resources

Manager

HR Manager
-Ensure the people strategy and global principles/ guidelines and relevant plans come together in the local HR plan that is operationally implemented and lived to.
-Improve people KPI's annually to ensure "Great place to work" agenda.
-Influence management team to continously develop local leadership capabilities according to business needs.
-Support the business competence by setting and working on relevant goals, together with managers.
-Responsible for improving and developing the IKEA brand as an employer of choice.
-Ensure IKEA is locally know as a attractive place to work and positioned as the preferred employer in the defined local market for every function.
-Ownership and development of the succession process and plan by influencing managers to lead with special ficus on talents and high-performing potentials.
-Secure IKEA leadership in ways that express the IKEA values within and outside IKEA, to safeguard and promote the IKEA culture.
-Deliver a local staff cost budget which secures a diverse, appropriate staff structure and meets the defined business and productivity goals.
-Create and implement a co-worker relations plan that effectively manages all local interactions with co-workers, ensuring all areas work with labour relations principles and uphold local policies, procedures and laws.

Learning and Development Manager
-Plan, monitor and evaluate the learning and development support necessary in the successful delivery of the business and HR Action plan.
-Work with Senior management in setting,agreeing and delivering training targets that positively deliver the business succession plan.
-Create and communicate and annual training calendar, co-ordinate development programmes and business specific trainings.
-Implement and where appropriate facilitate UK learning and development programmes. Identify any business specific learning and development needs and established programmes to address these requirements.


Company Details

IKEA (multinational)

London, United Kingdom

More than 1000 employees

Retail, Logistics and Supply Chain

N/A

Nov 2007 to Jul 2015 (7 years 8 months)

Education

College Diploma in Hospitality and Instituitional Operational Management

Education Details

College Diploma

Hospitality and Instituitional Operational Management

Lincoln college of Technology. Uk, United Kingdom

Not specified

N/A

Additional certifications Predictive index Accreditation 2012 Belbin Accreditation 2013

Lincoln college of Technology. Uk
1984 - 1986
High School - Other

High School Details

Other

St. Elphins school, Derbyshire

United Kingdom

1984

Not specified

I completed my education with 8 O'levels between A-D

St. Elphins school, Derbyshire
1984

Training and Courses

Training/Course Details

Predictive Index Accreditation

May 2012

PI

Physochological test counsellor in support of people personal development, team development and support in recruitment to ensure the right characters are introduced to the team to ensure maximum efficiency and effectiveness.

Training/Course Details

Belbin team development

May 2014

Belbin

A team development physochological tool to understand the different characters in the team. It supports either development or recruitment needs to ensure business efficiency and effectiveness.

Training/Course Details

Internal IKEA Senior Manager programme

Jan 2013

IKEA

An internally developed and facilitated programme, to secure future Senior managers to enable the business expansion needs of the future.

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Belbin Team DevelopmentBusiness Excellence ManagerBusiness ProcessesCompetence DevelopmentConstruction - Residential & CommercialCulture ChampionEnglishEntertainmentExcelGuest ExperienceHospitality And Instituitional Operational ManagementHuman ResourceHuman Resource ManagerHuman ResourcesIKEAInternal IKEA Senior Manager ProgrammeInternetLeadership ChampionLearning And DevelopmentLogistics And Supply ChainManagementOfficePowerpointPredictive Index AccreditationProgram ManagementProjectRecruitmentRetailSuccessionTeam BuildingTrainer/FacilitatorWord

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Powerpoint

Powerpoint

: Advanced

: Extreme - I love it!

:

More than 7 years

Word

Word

: Advanced

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

Excel

Excel

: Intermediate

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Competence development

Competence development

: Expert

: Extreme - I love it!

:

More than 7 years

Guest Experience

Guest Experience

: Expert

: Extreme - I love it!

:

More than 7 years

Human Resource

Human Resource

: Advanced

: Extreme - I love it!

:

More than 7 years

Learning and Development

Learning and Development

: Advanced

: Extreme - I love it!

:

More than 7 years

Team building

Team building

: Advanced

: Extreme - I love it!

:

More than 7 years

Culture champion

Culture champion

: Advanced

: Extreme - I love it!

:

More than 7 years

Business processes

Business processes

: Advanced

: High

:

3-5 years

Recruitment

Recruitment

: Advanced

: Extreme - I love it!

:

5-7 years

Leadership champion

Leadership champion

: Advanced

: Extreme - I love it!

:

More than 7 years

Trainer/Facilitator

Trainer/Facilitator

: Advanced

: Extreme - I love it!

:

More than 7 years

Succession

Succession

: Advanced

: Extreme - I love it!

:

More than 7 years

Victoria is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Victoria's full profile and find more great talent and professionals to join your team.