laila Mahmoud El Damaty

Online web Editor for MSN Arabia. at Microsoft

New Cairo, Cairo, Egypt

Jun 2021 - Nov 2023 -2 yrs, 5 months

Egypt

Microsoft

Apr 2015 - Present -10 yrs, 2 months

Egypt

Job Details:- responsible for planning, creating, editing and publishing information on the website & social media platforms. - Help increase traffic to the site, showcase quality content, and make the experience an excellent one for website visitors. - Editing & producing different types of local content to fit different types of markets -Promoting for Microsoft various products through the site & through different apps. - Owning a Facebook project to enhance our users experience and increase the engagement & conversion levels through: - Building and executing social media strategy through complete research, platform determination and audience identification. - Setting up and optimizing the company pages within each platform to increase the visibility of company’s social content. - Create the editorial calendars & schedules that should be used by the team.

Teleperformance Egypt

Oct 2013 - Apr 2013 -6 months

Egypt , Cairo

Job Details:Provides Trainings and refreshment sessions for the Technical Support Team for the features, benefits & the troubleshooting needed for the Insulin Pumps.

ITI

May 2013 - Sep 2014 -1 yr, 4 months

Egypt , Cairo

Job Details:In my present role , I enjoy the responsibility of training the university students on the BPO Industry, Customer Services skills,soft skills as well as practicing the English Language .

BC in Accountintg English
Faculty of commerce and business administration
Jan 2002 - Jan 2006 - 4 yr
High School - Thanaweya Amma
: High School Of Ebn El Nafees Experimental Language
Jan 2002