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Job Description
1-Tour Package Design & Sales:
- Develop and manage outbound tour packages, including specialized offerings such as honeymoon, adventure, and luxury travel.
- Foster strong relationships with suppliers, such as Systems, airlines, and tour operators, to ensure competitive rates and excellent service.
- Oversee the creation and execution of compelling travel packages and itineraries for individual and group travelers.
- Ensure compliance with regulatory requirements, health and safety standards, and ethical business practices.
2-Aviation Expertise: - Utilize aviation knowledge to design air-inclusive travel packages
- Coordinate with airlines for flight bookings, group bookings, and ticketing processes
- Monitor and ensure adherence to aviation safety regulations and protocols
3-Local Market Hotel Reservations: - Build and maintain relationships with local hotels, ensuring availability for customers.
- Negotiate contracts with local accommodations, securing competitive rates and exclusive offers.
- Handle all aspects of local hotel reservations for inbound travelers or special event clients.
4-Operations Management: - Manage and lead a team of travel professionals, providing guidance, training, and performance evaluations.
- Oversee day-to-day travel operations, ensuring smooth execution of all travel-related services.
- Handle escalated customer inquiries and complaints, ensuring prompt resolution to maintain customer satisfaction
5-Marketing and Promotion: - Collaborate with marketing teams to promote travel packages and services
- Participate in travel expos, fairs, and events to expand the customer base
- Monitor market trends, analyze industry data, and identify opportunities for business growth and product development.
- Prepare budgets and monitor financial performance, including sales revenue, profit margins, and cost control.
- Manage booking systems, payments, and client records efficiently.
Job Requirements
- Bachelor's degree in Tourism, Hospitality Management, Business Administration, or a related field. A master's degree is a plus.
- Minimum of 5-7 years of experience in tourism operations, with specific expertise in aviation and outbound travel
- Strong knowledge of the local and international tourism market, industry trends, and customer preferences.
- Proven experience in designing and selling honeymoon and other specialized tour packages.
- Proven track record of successfully managing teams, achieving business targets, and driving revenue growth.
- Ability to work under pressure, prioritize tasks, and meet deadlines
- Awareness of ticketing via Amadeus system Basic & Advanced minimum 5 years
- Excellent communication, negotiation, and interpersonal skills to build relationships with clients, partners, and team members.
- Proficiency in travel management software, online booking systems, and Microsoft Office Suite.