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Job Description
Responsible for the external agency performance
prepare the clearance letters for the settled cases
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Responsible for the Collection team
Job Requirements
Communication Skills
Flexibility
Reliability
Time management
Ability to learn
Analytical Tools
Spreadsheets
Problem-Solving skills