Job Details
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Job Description
The agent will be responsible for contacting via chat whatssap or call customers of Edu-Zawo (Online School) to schedule meetings with the IT department, inform parents about the courses times, and address their inquiries.
Job Requirements
*Communication*
- Active Listening
- Understanding
- Patience
*Google Workspace (G Suite)*
-Gmail
-Meet
-Sheets
-Docs
-Drive
*Language Proficiency*
- Arabic
- English
*Customer Service*
- Empathy
- Problem-Solving
- Conflict Resolution
