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Bilingual Korean/English Customer Service Agent - Alexandria

Sutherland
Alexandria, Egypt
Posted 2 months ago
10Applicants for3 open positions
  • 10Viewed
  • 2In Consideration
  • 6Not Selected
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Job Details

Experience Needed:
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Job Description

Are you looking to start an Exciting Career with an Innovative Team in a Multinational Organization?! Then we have a job for YOU! Apply at Sutherland today!

  • The purpose of this position is to answer customer calls;
  • Provide first-level trouble-shooting (if a customer complaint) and/or provide information and guidance (if a general customer inquiry) in order to resolve customer issues/inquiries.

Job Requirements

  • University Graduate is a must.
  • Fluency in Korean is a must.
  • Very good in English Language.
  • Flexibility to work on fixed night shifts (1 AM to 1 PM) and rotational days off.
  • 0-5 years of experience (Fresh Graduates are also welcomed to apply).
  • Gender: M/F.
  • Good communication, problem solving & interpersonal skills

Offered Package & Working Conditions:

  • Very Attractive Packages.
  • Ability to work from home.
  • Additional Benefits (Social Insurance – Private Medical Insurance Coverage – Transportation (Door to Door) for night/overnight shifts.
  • Professional training under the supervision of certified trainers.
  • 9 Working hours including 1 hour Break.
  • 2 Days off per week.

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