IT Onsite Support Officer
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Nasr City, CairoPosted 1 month ago92People have clicked1 open position
Job Details
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Job Description
Job specific responsibilities:
- Follow up regular upgrades for all software/hardware and applications.
- Installation for all new software and application for external/ internal projects
- Low level design and Solution documentation for internal and external projects.
- Perform new services POC for internal customers
- Participate in service failover testing.
- Manage and document system configurations.
- Act as the 2nd layer of support for internal / external user’s problems.
Job Requirements
- Minimum of a bachelor’s degree or equivalent in information technology, computer science or related field.
- Solid knowledge in infrastructure technologies like (Windows, Active Directory, Exchange, System Center, etc.)
- MCITP and/or MCSE Certificate are a must.
- ITIL Foundation and ITIL Operations Certificates are a plus
- Virtualization (VMware and Hyper-V) Certificates are a plus.
