English Call Center Agent
New Cairo, Cairo
English Call Center Agent
New Cairo, CairoPosted 5 hours ago30 open positions
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Job Details
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Job Description
As a Customer Support Agent at Sutherland Cairo, you will be the first point of contact for customers from English-speaking markets. Your role will involve handling inquiries through calls or chat, providing support, resolving issues, and ensuring customer satisfaction in a professional and timely manner.
This is a great opportunity for fresh graduates or individuals looking to start a stable career with a global company. No prior experience is required—we provide full training and support from day one.
Job Requirements
Job Requirements:
- Good command of spoken and written English
- Strong communication and problem-solving skills
- Ability to work night and overnight shifts
- Must be located in or able to commute to Fifth Settlement, Cairo
- Must be Egyptian and at least 18 years old
- High school graduates, university students, and fresh graduates are welcome
- Basic computer and typing skills
- Willingness to work in a fast-paced customer service environment
