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IT Specialist

El Saba Group
New Cairo, Cairo
Posted 4 months ago
217Applicants for1 open position
  • 10Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Serve as the first point of contact for users seeking technical assistance over the phone, email or ticketing system
  • Installing new software and hardware components
  • Regularly evaluating our IT systems to ensure they meet the necessary demands
  • Assisting with network administration tasks
  • Ensuring data storage is safe and secure
  • Resolving all issues coworkers have with their IT systems and software
  • Educating coworkers about network security and best practices for computer usage
  • Supporting the day-to-day operations of our computer network
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions Install modify and repair computer hardware and software

Job Requirements

• 1-3 years’ experience
• Proven experience as IT Technician or relevant position
• Excellent diagnostic and problem-solving skills
• Excellent communication skills
• Outstanding organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Degree in Computer Science, engineering or relevant field

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