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Job Description
- Help customers with banking-related questions and concerns.
- Solve problems quickly and effectively to retain customers.
- Promote products and services to meet customer needs.
- Provide excellent customer service and build trust.
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
Job Requirements
- Females Only.
- Fluent in English.
- Previous experience in customer service, preferably in banking.
- Good communication and problem-solving skills.
- Basic knowledge of banking products and services.
- Must be available to work from home without interruptions.
