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IT Officer - Alexandria

Egyptian British Interna...
Smouha, Alexandria

IT Officer - Alexandria

Smouha, AlexandriaPosted 1 month ago
76Applicants for1 open position
  • 12Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Install and configure computer hardware operating systems, applications and camera system
  • Monitor and maintain school computer systems and networks
  • Walk school staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnose and solve hardware or software faults
  • Replace HW parts as required
  • Provide support, including procedural documentation and relevant reports
  • Learning new software / hardware and expanding school users’ knowledge on exiting software / hardware .
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritize and manage many open cases at one time
  • Test and evaluate new technology

Job Requirements

  • Bachelor degree
  • At least one formal technical qualification/certification related to IT
  • CCNA - MCSA knowledge/certificate
  • Solid background in CCTV systems.
  • Ability to diagnose and resolve technical issues
  • Good understanding of computer systems, mobile devices and other tech products
  • Excellent communication skills
  • Proven experience as an IT officer/specialist for at least 2 years
  • Good written & spoken English
  • Resident of Alexandria

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JobsInstallation/Maintenance/RepairIT Officer - Alexandria