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Chronic/Pharma Call Center Representative

Yodawy
Giza, Egypt
Posted 3 months ago
68Applicants for8 open positions
  • 40Viewed
  • 14In Consideration
  • 49Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Provide quality, efficient and non-judgmental telephone customer service to patients.
  • Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL.
  • Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions.

Job Requirements

  • Bachelor's degree in pharmacy.
  • Full-time job.
  • 0 to 3 years experience.
  • Good in English & Arabic (Written, Spoken)
  • Very good computer skills.

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