1. Billing & Invoicing

Generate and distribute accurate customer invoices (including recurring, project-based, and ad-hoc billing).

Verify contract terms, pricing, and discounts before invoicing.

Resolve billing discrepancies and disputes in collaboration with Sales and Customer Service.

2. Collections & Cash Application

Monitor AR aging reports and proactively follow up on overdue accounts.

Communicate with customers via email/phone to secure payments and negotiate payment plans.

Accurately apply cash receipts, reconcile unapplied payments, and resolve misapplied funds.

3. Month-End Close & Financial Reporting

Perform month-end closing tasks (accruals, bad debt reserves, revenue recognition adjustments).

Reconcile the AR sub-ledger to the GL and investigate discrepancies.

Prepare key reports: AR Aging, DSO (Days Sales Outstanding), Cash Flow Forecasts.

4. Customer & Credit Management

Assess customer creditworthiness and set credit limits.

Process credit memos, refunds, and write-offs as needed.

Maintain accurate customer records and documentation for audits.